Insurance Sales Consultant

Yolk Recruitment Ltd; Cardiff; On-site; GBP 26,000 - 80,000; Full time

Job summary

A leading specialist in Life, Health, and Income Protection insurance in Cardiff is seeking an Insurance Sales Consultant. In this role, you will guide customers in choosing suitable insurance options while balancing strong performance and a customer-centric approach. This position offers a base salary of £26,000 with an uncapped commission structure, excellent benefits, and opportunities for professional development.

Benefits

30 days holiday (including bank holidays)

Health Insurance

Income Protection

Enhanced pension plan

Extra day off for your birthday

Enhanced maternity and paternity package

Qualifications

• Previous experience in income protection or regulated insurance sales.
• Track record of meeting or exceeding sales targets.
• Customer-first mindset with integrity and professionalism.

Responsibilities

• Conduct detailed fact-finds to understand customer's needs.
• Explain insurance options clearly, supporting informed decisions.
• Manage timely call-backs and follow-ups to clients.

Skills

Verbal communication

Written communication

Time management

Customer service

Job description

Insurance Sales Consultant
Cardiff- Office Based | £26,000 basic + Uncapped Commission (OTE £60,000-£80,000)
Full time - 37.5 hours per week, flexible working options available

Yolk Recruitment are proud to be working with a leading specialist in Life, Health, and Income Protection insurance, as they look to grow their Protection inbound Sales team. This is an exciting opportunity for an experienced Sales Consultant to join a well-established business that works in partnership with some of the UK's top insurers.

This is not a cold-calling role - all leads come through trusted partners and direct marketing channels.

What you'll be doing:

As a Sales Consultant, you'll guide customers in choosing the best Life Insurance, Income Protection or Unemployment Cover to suit their personal and family needs. This is a fully advised sales role within an FCA-regulated business, where you'll balance strong performance with a genuine focus on doing the right thing for each customer.

Day to day, you'll:

• Conduct detailed fact-finds to understand each customer's needs and recommend suitable products
• Explain insurance options clearly and confidently, helping customers make informed decisions
• Manage call-backs and follow-ups, ensuring timely and professional communication throughout
• Liaise with insurance partners to find the most competitive and relevant products
• Keep accurate records and maintain high compliance standards
• Stay up to date on changes in regulations and insurance provider policies
• Support your colleagues and the wider team to achieve shared goals

What we're looking for:

Essential:

• Previous experience in income protection or regulated insurance sales
• A track record of meeting or exceeding sales targets
• Strong verbal and written communication skills
• Excellent organisation and time management
• A customer-first mindset, with a strong sense of integrity and professionalism

Due to FCA regulations, applicants must not have any history of bankruptcy, IVAs or CCJs.

What's on offer:

• Basic salary of £26,000 + uncapped commission (realistic OTE 80k)
• 30 days holiday (including bank holidays)
• Full training provided and ongoing support
• Health Insurance
• Income Protection
• Enhanced pension plan
• Extra day off for your birthday
• Enhanced maternity and paternity package
• Opportunities for progression and personal development