Insurance Sales Advisor

TieTalent; Torquay; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in Torquay seeks an Insurance Sales Advisor to enhance their team. This role involves managing client enquiries, presenting quotes, and achieving performance targets while delivering exceptional customer service. Join a workplace that prioritizes integrity and offers comprehensive training, holiday entitlement, and a dynamic working environment.

Benefits

22 Days holiday, plus Bank Holidays.

Employee Assistance Programme.

Working hours Monday to Friday, 9.00am - 5.30pm.

Comprehensive induction and training plan.

Regular staff socials and incentives.

Annual appraisals and salary reviews.

Generous and achievable bonus structure.

Qualifications

• Strong communication and interpersonal skills.
• Proven sales ability.
• A passion for delivering outstanding customer service.

Responsibilities

• Handling enquiries via phone, letter, or email.
• Conducting 'fact finding' reviews to establish clients' demands.
• Issuing policy documentation and handling claims.

Skills

Communication

Interpersonal skills

Sales ability

Customer service

Organisational skills

Time management

Job description

About

Insurance Sales Advisor

Join our dynamic team in Torquay!

Are you a customer-focused individual looking for a rewarding career in insurance? Riviera Insurance Services is seeking a talented Insurance Sales Advisor to join our growing team.

About The Role

As an Insurance Sales Advisor, you will be responsible for:

1. Handling enquiries professionally via phone, letter, or email.
2. Managing workloads efficiently to ensure service levels are maintained.
3. Conducting "fact finding" reviews to establish clients' demands and needs.
4. Accurately presenting information gathered to insurers for comprehensive and competitive rates.
5. Adhering to company procedures and maintaining regulatory standards.
6. Presenting quotations to clients, recommending the most suitable product to meet their needs.
7. Consistently achieving KPI's & Objectives set by the Department Head.
8. Identifying cross-selling and up-selling opportunities.
9. Contributing to lead generation and responding to enquiries promptly.
10. Issuing policy documentation, updating records, and handling mid-term adjustments and claims.
11. Proactively managing renewals and generating renewal documentation.

What We Offer

• 22 Days holiday, plus Bank Holidays.
• Employee Assistance Programme.
• Working hours Monday to Friday, 9.00am - 5.30pm.
• Comprehensive induction and training plan.
• Regular staff socials and incentives.
• Annual appraisals and salary reviews.
• Generous and achievable bonus structure.

About Us

Riviera Insurance Group specialises in business, taxi, and personal insurance policies serving the UK. Based in Torquay, our name reflects the stunning coastline of Torbay's English Riviera.

Annually, we service over 30,000 policyholders and write over 20 million pounds in insurance premiums, maintaining a commitment to exceptional customer service. Our high Google and Trustpilot ratings, currently at 4.7 out of 5 stars, are a testament to our dedication. We are also a disability-aware company, committed to inclusive services and a welcoming environment for all.

At our core, we value integrity and customer service as fundamental to our culture.

The Ideal Candidate

• Strong communication and interpersonal skills
• Proven sales ability
• A passion for delivering outstanding customer service
• Ability to work effectively both independently and as part of a team
• Excellent organisational and time management skills
• Experience is advantageous but not essential.

If you are interested in joining this exciting, forward-thinking company, please click apply to explore this opportunity further.

Location

Torquay, England

Languages

• English