Insurance Renewal & Client Support Specialist

BENEFACT TRUST LIMITED; Cheltenham; On-site; GBP 25,000 - 36,000; Full time

Benefits offered by this job

28 days annual leave + bank holidays

Birthday off

Group Personal Pension

Bonus scheme

Holiday buy scheme

Health and wellbeing benefits

Enhanced sick pay and parental leave

Study and professional qualification支

Job summary

Lansdown Insurance Brokers in Cheltenham is seeking a Business Support Administrator to join our Cheltenham office. This role offers a competitive salary with excellent benefits.

As a Business Support Administrator you will provide high-quality administrative support to the Business Support team, manage renewals, policy administration and client communications to maximise satisfaction. You will work 35 hours per week, Monday to Friday.

Qualifications

• Experience within an administration role.
• Experience in an insurance environment preferred.
• Ability to work in a regulated, client-focused environment.

Responsibilities

• Provide proactive renewal service to retain clients at renewal.
• Ensure policy administration and client communications are accurate and timely.
• Process and invite renewals.
• Provide professional support to colleagues to ensure high service levels.
• Handle daily postal duties.
• Attend face-to-face meetings.

Skills

Administration experience

Insurance industry

Client focus

Job description

Lansdown Insurance Brokers in Cheltenham is seeking a Business Support Administrator to join our Cheltenham office. This role offers a competitive salary with excellent benefits.

As a Business Support Administrator you will provide high-quality administrative support to the Business Support team, manage renewals, policy administration and client communications to maximise satisfaction. You will work 35 hours per week, Monday to Friday.