Insurance Quality & Coaching Lead

Bionic; Greater London; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Private healthcare cover

Employee Assistance Programme

25 days annual leave

Job summary

Bionic is seeking an Insurance Quality Lead to join our team in London Liverpool Street, enhancing sales performance while assuring compliance. You'll work to uplift broker capability and guide them through best practices.

Candidates should have a background in broker distribution and sales coaching, as well as a strong understanding of commercial SME insurance and regulatory requirements. The role offers a wealth of benefits including private healthcare and an employer-supported CII qualification pathway.

Qualifications

• Experience in broker distribution and sales coaching.
• Strong understanding of broker processes in a tele sales environment.
• Proven track record in developing broking and sales capability.

Responsibilities

• Enhancing sales performance and quality.
• Running monthly coaching cycles and feedback sessions.
• Conducting risk-based reviews and monitoring compliance.

Skills

Broker distribution experience

Sales coaching

QA / Compliance

Commercial SME Insurance expertise

Analytical mindset

Exceptional communication skills

Education

Relevant qualifications such as CII

Job description

Bionic is seeking an Insurance Quality Lead to join our team in London Liverpool Street, enhancing sales performance while assuring compliance. You'll work to uplift broker capability and guide them through best practices.

Candidates should have a background in broker distribution and sales coaching, as well as a strong understanding of commercial SME insurance and regulatory requirements. The role offers a wealth of benefits including private healthcare and an employer-supported CII qualification pathway.