Insurance Officer

Wirral Borough Council; Liverpool City Region; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Le Wirral Borough Council recherche un Agent d'Assurance pour gérer les sinistres et conseiller les services du Conseil sur les questions de gestion des risques. Le candidat idéal possédera d'excellentes compétences en communication et en service à la clientèle, tout en étant capable de travailler sous pression. Ce poste offre également des avantages tels que des congés annuels de 28 jours et un environnement de travail flexible.

Benefits

Pension généreuse

Congés annuels de 28 jours

Politiques familiales

Reconnaissance des employés

Qualifications

• Spécialiste de l'assurance avec une collaboration efficace entre divers services.
• Capacité à travailler sous pression et à gérer plusieurs tâches.
• Bonne gestion des situations difficiles.

Responsibilities

• Aider à la gestion des réclamations d'assurance et des politiques.
• Conseiller sur la gestion des risques selon les exigences légales.
• Collaborer avec d'autres services pour le reporting d'informations.

Skills

Communication

Service Client

Gestion du Temps

Job description

As an Insurance Officer, you will assist the Senior Insurance Officers in handling a variety of insurance claims, managing the Council’s insurance policies, and administering the claims management system. You will also advise Council services on risk management to ensure adherence to policies and legal frameworks.

About the Candidate:

The successful candidate will collaborate with other service areas and external providers to meet service levels for information compilation and reporting. Excellent communication skills are essential.

You should be able to work effectively under tight deadlines and manage multiple demands. Good customer service skills and the ability to handle difficult situations are also important.

For an informal discussion, please contact Helen Turner Risk, Continuity & Insurance Manager via email [emailprotected]

Interviews are scheduled for the week commencing 28th July.

If your skills or experience differ from the requirements but you believe you can add value, we encourage you to apply. Depending on the candidate pool, we may consider a traineeship for this role.

If you are a Wirral resident, unemployed, or need assistance with your application, contact Involve Northwest’s employment and skills team at [emailprotected] or call 0151 644 4500 or 0151 652 4349.

If you are already a Wirral Council employee, we are committed to supporting your career development. For more information, email [emailprotected]

Working at Wirral

Our values are integral to our culture. We prioritize staff wellbeing, recognition, and development. Benefits include staff discounts, a generous pension scheme, life cover, ill-health protection, flexible and hybrid working, family-friendly policies, and a starting annual leave of 28 days plus public holidays.

We embrace diversity and foster an inclusive environment where everyone’s contribution is valued. We encourage applicants from diverse backgrounds to apply.

If you require accommodations during the recruitment process, please contact [emailprotected]

Employees in redeployment are prioritized for vacancies. Re-appointment after leaving under EVR or VS schemes is generally not permitted unless in exceptional circumstances.

Applications close at midnight on the closing date. We may close the vacancy earlier if sufficient applications are received. Only applications through the Jobs page following registration will be accepted; postal applications will not be processed.

Applicants must demonstrate their right to work in the UK, with details available on the Jobs page. The job description and supporting documents will be accessible until the closing date; download a copy if needed.

Recruitment agencies are not accepted unless specified otherwise. Candidates submitted via agencies will not be considered.