Insurance Coordinator - Multinational Clients

MARSH & MCLENNAN COMPANIES, INC; Norwich; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A leading insurance firm in Norwich is looking for an Insurance Coordinator to manage multinational client servicing. This hybrid role requires at least three days in the office and involves overseeing renewal processes and maintaining relationships with insurers. Ideal candidates will have insurance experience and excellent communication skills, with a focus on delivering market-leading services.

Benefits

Professional development opportunities

Supportive leadership

Inclusive workplace culture

Qualifications

• Previous insurance experience, ideally with corporate multinational accounts.
• Competent in Microsoft Office and willingness to learn relevant business applications.
• Good communicator capable of tailoring messages.

Responsibilities

• Manage multinational servicing for a book of clients.
• Oversee renewal processes and ensure compliant global programs.
• Establish relationships with multinational insurers.

Skills

Insurance experience

Microsoft Office

Communication

Education

CII qualifications/currently studying

Job description

Insurance Coordinator - Multinational Clients

Company: Marsh & McLennan Companies, Inc.

Location: Norwich, United Kingdom

Type: Permanent

Posted on: 2025-08-10

Job ID: 23073175

Employment Type: Full time

Salary: Competitive

Job Description

We are seeking a talented individual to join our Multinational team within our Risk Management team at Marsh. This is a hybrid role that has a requirement of working at least three days a week in the office. The key purpose of the role is to be responsible for all areas of multinational servicing for a book of clients. This is an excellent opportunity for a candidate from an insurer/broker background, looking to take the next step in their career and manage relationships with overseas insurers.

Responsibilities

• Renewal Process:
  
  
  
  • Work with client teams and insurers to set up compliant global programmes.
  
  
  • Manage the international aspect of own book of multinational clients, supported by Assistant Coordinators.
  
  
  • Ensure correct and timely issuance of policy instructions via Marsh's multinational coordination technology.
  
  
  • Manage insurers and Marsh network to ensure that all compulsory documentation is provided, and all regulatory deadlines are met.
  
  
  • Liaise with multinational insurers to ensure global programmes are issued and paid.
  
  
  • Annual review of network remuneration.
  
  
  
  


• Non-Renewal Process:
  
  
  
  • Be the go-to point for own clients and Client Executives in their day-to-day queries that relate to Multinational risks.
  
  
  • Be responsible for Marsh Multinational UK's relationship with a country or region, including escalations.
  
  
  • Form and maintain good working relationships with the international Marsh network and insurers.
  
  
  • Support the Multinational Advisory Practice team with an insurer relationship.
  
  
  • Ad hoc support for client teams with Multinational projects.
  
  
  
  

Requirements

• Previous insurance experience (ideally working with corporate multinational insurance accounts).


• Competent in Microsoft Office and willing to learn the use of relevant Marsh business applications.


• Strives to deliver best practice, market-leading service and solutions.


• Good communicator, with the ability to tailor message to the target audience and purpose.

What Makes You Stand Out

• Experience of working within FCA guidelines and specific procedures.


• CII qualifications/currently studying.

Why Join Our Team

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.

We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

#s1-Gen

Company: Marsh Description: Insurance Coordinator - Multinational Clients We are seeking a talented individual to join our Multinational team within our Risk Management team at Marsh. This is a hybrid role that has a requirement of working at least three days a week in the office. The key purpose of the role is to be responsible for all areas of multinational servicing for a book of clients. This is an excellent opportunity for a candidate from an insurer/broker background, looking to take the next step in their career and manage relationships with overseas insurers. We will count on you to: RENEWAL PROCESS Work with client teams and insurers to set up compliant global programmes Manage the international aspect of own book of multinational clients, supported by Assistant Coordinators Ensure correct and timely issuance of policy instructions via Marsh's multinational coordination technology Manage insurers and Marsh network to ensure that all compulsory documentation is provided, and
all regulatory deadlines are met Liaise with multinational insurers to ensure global programmes are issued and paid Annual review of network remuneration NON-RENEWAL PROCESS Be the go-to point for own clients and Client Executives in their day-to-day queries that relate to Multinational risks Be responsible for Marsh Multinational UK's relationship with a country or region, including escalations Forming and maintaining good working relationships with the international Marsh network and insurers Support the Multinational Advisory Practice team with an insurer relationship Ad hoc support for client teams with Multinational projects What you need to have: Previous insurance experience (ideally working with corporate multinational insurance accounts) Competent in Microsoft Office and willing to learn the use of relevant Marsh business applications. Strives to deliver best practise, market leading service and solutions Good communicator, with the ability to tailor message to the target audience
and purpose What makes you stand out: Experience of working within FCA guidelines and specific procedures CII qualifications/currently studying Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of
perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail]. Marsh
McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.