Insurance Compliance Manager

Northumberland County Council; Morpeth; Hybrid; GBP 45,000 - 50,000; Full time

Job summary

A local government authority in Morpeth is seeking an Insurance Compliance Manager to lead a team and ensure compliance with insurance regulations. The role offers a hybrid working model and aims at developing a quality insurance service. Ideal candidates will possess strong insurance knowledge and management experience. Competitive salary package includes benefits like a pension scheme and flexible leave.

Benefits

26 days annual leave plus public holidays

Local Government Pension Scheme

Flexible leave scheme

Qualifications

• Strong background in insurance, preferably in local government.
• Understanding of insurance regulations and case law.
• Commitment to staff development and team support.

Responsibilities

• Lead the Insurance Team and support insurance services.
• Manage staff and ensure service efficiency.
• Review and improve insurance and claims handling functions.

Skills

Insurance knowledge

Team management

Communication skills

Organizational skills

Time-management skills

Job description

Insurance Compliance Manager

Role of the Job

An exciting opportunity exists for an experienced Insurance Specialist with staff management experience. This is a full-time role based at County Hall in Morpeth. We normally attend the office once per week and, as required, more time may be office-based. The rest of your time will be largely working from home.

This post carries significant responsibilities and provides opportunities for a highly motivated individual who can demonstrate expert insurance knowledge and management skills. The Insurance Compliance Manager will provide technical insurance and leadership support to the Insurance Team and act as a key point of contact between the council’s departments, senior managers and the Insurance provider. Good communication, teamwork, organisational and time-management skills are essential to meet the expectations of service departments.

Requirements of the Job

With a strong insurance background, preferably within a similar organisation, a sound understanding of insurance regulation, case law and principles and how these are applied within a local government setting is essential. The post involves managing staff and we are looking for a candidate committed to the personal and continuous development of staff to maximise their potential. The post also offers the opportunity to support and develop the team to provide timely and well-managed services.

Working with a small team of claims handlers, at the heart of the Council, you will be responsible for delivering an effective, efficient and high-quality insurance service which meets the Council’s strategic aims, objectives and statutory obligations. You will have the opportunity to make a real impact as you deliver.

You should strive to deliver a more effective service and continuously review and improve how we deliver the Insurance and claims handling function, optimising use of technology.

For an informal discussion about the role please contact Ed Maybank (Head of Transactional Services).

Why choose us?

Northumberland County Council’s (NCC) vision is 'Land of Great Opportunities' for current and future generations. We believe there is no better place to live and work.

We offer some outstanding benefits and perks, including:

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
• Automatic enrolment into the Local Government Pension Scheme
• Flexi scheme (if applicable) – up to 2 days flexible leave per month (pro rata for part-time employees)

Further information

This is a full-time position, but applications on secondment or part-time basis would be considered for the right applicant.

We are proud to be an equal opportunities employer and operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you require an alternate application format, please see below. This information is confidential and used only to check you meet the essential requirements of the post.

Alternative application format:

• British Sign Language: northumberlandcc-cs.signvideo.net
• For those with speech difficulties or hearing loss: Text relay service 018001 01670 623930

Attached documents

• 3676 Insurance Compliance Manager.pdf
• Candidate Guide.pdf

Apply

• Salary £45,091 - £49,282
• Frequency Annual
• Job Reference ncc/TP/58/2394/MP
• Contract Type Permanent
• Closing Date 23 October, 2025
• Job Category Finance / Benefits / Revenues / Procurement
• Directorate Transformation and Resources
• Location Northumberland County Council, County Hall, Morpeth, United Kingdom
• Posted on 09 October, 2025