Insurance Client Services Advisor – Financial Services

Aon plc; Greater London; Hybrid; GBP 32,000 - 46,000; Full time

Job summary

Aon plc in London is recruiting a Client Service Advisor to join the Financial Services Group (FSG). You will support relationships across key Financial Institutions accounts, coordinating activity with internal colleagues, insurer partners and client stakeholders to ensure smooth delivery of services.

This hybrid role offers the flexibility to work remotely and from London or Chelmsford offices, with opportunities to develop relationship management and commercial expertise in financial services

Qualifications

• Experience within commercial insurance, financial services, banking or a related professional services environment.
• Good understanding of commercial insurance principles and the client service lifecycle.
• Strong interpersonal skills with the ability to build and maintain effective relationships with clients, colleagues and insurer partners.
• Excellent organisational skills, with the ability to manage multiple priorities and coordinate activity across different stakeholders.
• Strong written and verbal communication skills, combined with a proactive approach and willingness to learn.

Responsibilities

• Supporting the UK and European network, coordinating activity across teams
• Building relationships with partner insurance markets and key contacts
• Participating in and hosting regular client update calls
• Identifying new opportunities using available client and market data
• Coordinating regular insurer updates and communications
• Maintaining client and opportunity databases
• Updating account activity trackers and pipeline information
• Acting as a link between brokers and the client's partner markets
• Presenting on client activities to internal stakeholders to promote awareness and engagement
• Creating internal and external marketing materials and presentations
• Ensuring third-party payments are processed accurately and within required timescales

Skills

Relationship management

Interpersonal skills

Organizational skills

Communication skills

Job description

Aon plc in London is recruiting a Client Service Advisor to join the Financial Services Group (FSG). You will support relationships across key Financial Institutions accounts, coordinating activity with internal colleagues, insurer partners and client stakeholders to ensure smooth delivery of services.

This hybrid role offers the flexibility to work remotely and from London or Chelmsford offices, with opportunities to develop relationship management and commercial expertise in financial services