Insurance Client Manager - Real Estate (Scotland)

Aon; Glasgow; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading brokerage firm in Glasgow is seeking a Client Manager for their Real Estate team. The successful candidate will develop and maintain client relationships, oversee service delivery, and pursue growth opportunities. This hybrid role offers flexibility in work arrangements. Ideal candidates will have strong negotiation skills, deep commercial insurance knowledge, and a proven track record in client management.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Flexible working solutions

Qualifications

• Experience in relationship management within the commercial insurance market.
• Ability to coordinate effectively across teams.

Responsibilities

• Develop, manage and maintain overall client relationships.
• Foster and strengthen client relationships for long-term partnership.
• Lead client team to deliver exceptional service.
• Oversee broking and marketing activities.
• Identify growth opportunities within client portfolios.
• Cultivate relationships with insurance market and underwriters.

Skills

Commercial understanding of business and the commercial insurance market

Delegation skills

Strong technical knowledge in all major and ancillary classes

Builds and maintains deep client relationships

Growth mindset and experience in pipeline management

Good negotiating, listening and interpersonal skills

Adaptable, focused and self-disciplined

Proficient in use of Microsoft Office and IT systems

Job description

Client Manager – Real Estate, Scotland

Are you driven by building lasting client relationships?
Do you thrive on identifying new opportunities for growth?

Aon Scotland has a Client Manager role available within our Real Estate team, to take on ownership of the Scottish Real Estate practice. This hybrid role offers flexibility to work virtually from our Glasgow or Edinburgh office.

What the day will look like

Responsibility to develop, manage and maintain the overall client relationship, securing support as required.

• Foster, manage, and strengthen client relationships, securing internal support when needed to ensure client satisfaction and long-term partnership.
• Coordinate with Aon colleagues across solution lines to deliver value‑added solutions.
• Lead the client team to consistently deliver exceptional service and exceed client expectations.
• Oversee broking and carrier marketing activities to secure optimal outcomes for clients.
• Identify and pursue growth opportunities within both existing and prospective client portfolios, supporting business expansion.
• Cultivate strong relationships with the insurance market and underwriters to provide clients with the best possible solutions.
• Set a positive example, inspiring and mentoring account handlers to support their professional growth and development.

How this opportunity is different

This role offers the chance to work within an established team at one of the market‑leading brokers focusing on the Real Estate sector. As a client owner for a portfolio of Real Estate accounts, you will manage day‑to‑day relationships with clients while contributing to new business growth and supporting the Scottish Leadership team’s ambitions.

Skills and experience that will lead to success

• Commercial understanding of business and the commercial insurance market.
• Delegation skills.
• Strong technical knowledge in all major and ancillary classes.
• Builds and maintains deep client relationships.
• Growth mindset and experience in pipeline management.
• Good negotiating, listening and interpersonal skills.
• Adaptable, focussed and self‑disciplined.
• Proficient in use of Microsoft Office and IT systems.

How we support our colleagues

We offer a comprehensive benefits package, an inclusive workforce, and flexible working solutions that support wellbeing and work/life balance. All colleagues enjoy two “Global Wellbeing Days” each year. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing [e-mail] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.