Insurance Client Manager - Glasgow or Edinburgh

TN United Kingdom; Glasgow; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Insurance Client Manager for their Glasgow or Edinburgh office. This hybrid role offers the chance to manage a diverse portfolio of clients while providing tailored risk solutions across various sectors. The ideal candidate will possess proven experience in client relationship management and commercial risk, along with a commitment to excellence in service delivery. Join a dynamic team that values diversity and supports your well-being with flexible working solutions and global wellbeing days. This is an exciting opportunity to develop your client management skills in a collaborative environment.

Benefits

Global Wellbeing Days

Flexible Working Solutions

Comprehensive Benefits Package

Qualifications

• Proven experience in the insurance industry with client relationship management.
• ACII or equivalent qualification is essential for this role.

Responsibilities

• Manage a well-established portfolio of clients and provide tailored risk solutions.
• Grow revenue and profitability while ensuring high service levels.

Skills

Client Relationship Management

Commercial Risk Management

Negotiation Skills

Effective Communication

Market Understanding

Education

ACII or equivalent

Job description

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Insurance Client Manager - Glasgow or Edinburgh, Glasgow

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Client:

Aon

Location:

Glasgow, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

5cb5f4d9ced6

Job Views:

7

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Insurance Client Manager (Scotland, Glasgow/Edinburgh)

Are you looking for a new challenge in a dynamic growing office?

Are you looking for a role that will allow you to manage your own, well-established portfolio of clients?

If so, we have the specialist role for you!

Whilst supporting clients, this will be a hybrid role that will allow you to work virtually and from our Glasgow or Edinburgh office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• National provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company, with a presence in no more than 10 overseas territories; the CEO and CFO’s will be looking for a local relationship with their broker, who can provide a tailored approach.
• National clients typically require bespoke insurance programmes and associated risk management and risk transfer services. Besides being the insurance broker, the National team provides clients with a claims service and advice on risk management across most industries, with specialisms in real estate, public sector, food and drink and retail and wholesale.
• Manage the service provided to clients by Commercial Insurance and those to whom we subcontract elements of service. Ensure the highest level of service to each assigned client in line with the agreed client service tools.
• Identify and introduce Aon’s products and services to meet the client’s needs and understand and communicate each Client’s business issues and needs to the service team and other parts of Aon.
• Build client relationships with key decision-makers.
• Grow the revenue and profitability of your client portfolio, including meeting annual revenue target for this portfolio.
• Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

How this opportunity is different

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Working with an established support team and an existing client bank across many industries makes this an ideal role with opportunity to develop client management skills. Aon Glasgow work across many sectors and due to global nature of accounts collaborate with Aon offices and clients across the world.

Skills and experience that will lead to success

• ACII or equivalent.
• Proven experience in the insurance industry, with experience in client relationship management and the core lines of commercial risks is essential.
• Experience managing large, corporate insurance risks is desirable.
• Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc.
• Prior experience with sales, fee setting, negotiation and influencing.
• An effective communicator and presenter.
• Client focused with a consultative approach and commitment to excellence in the provision of client service.

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How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!