Insurance Client Executive — Hybrid Relationship Lead

Everywhen; Swansea; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

26 days holiday

Progression opportunities

CII/ACII qualifications support

Pension scheme

Wellbeing support (24-hour)

Job summary

Everywhen in Swansea is seeking an Insurance Client Executive to be the main contact for a designated client portfolio, delivering exceptional service and supporting queries. The role suits someone who enjoys customer service or sales and values relationship-building.

You'll work Monday to Friday with hybrid and flexible working, benefit from a competitive basic salary, a generous bonus structure, and the chance to gain industry qualifications such as CII/ACII while progressing across the

Qualifications

• Some experience of the Insurance Industry is essential.
• Be proactive, use your initiative and show entrepreneurial spirit.
• Willingness to learn and gain qualifications in the industry.
• Confidence to work with clients on the phone and face to face.
• Work well with your team, stay engaged and adaptable to change.
• Demonstrate honesty and integrity in a regulated organisation.

Responsibilities

• Support a designated client portfolio daily and be the first point of contact.
• Build strong relationships with clients and handle queries as they arise.
• Collaborate with colleagues in a hybrid and flexible working environment.

Skills

Customer service

Relationship-building

Proactive

Learning mindset

Client communication

Team player

Integrity

Job description

Everywhen in Swansea is seeking an Insurance Client Executive to be the main contact for a designated client portfolio, delivering exceptional service and supporting queries. The role suits someone who enjoys customer service or sales and values relationship-building.

You'll work Monday to Friday with hybrid and flexible working, benefit from a competitive basic salary, a generous bonus structure, and the chance to gain industry qualifications such as CII/ACII while progressing across the