Insurance Claims Handler

TN United Kingdom; Manchester; On-site; GBP 26,000 - 32,000; Full time

Job summary

An exciting opportunity has arisen for an experienced Insurance Claims Handler to join a leading independent insurance broker with over 60 years of history. In this role, you will manage a diverse range of claims primarily within Property & Liability. You will be responsible for assessing claims, negotiating settlements, and providing exceptional customer service. This role offers a competitive salary, workplace pension, and support for obtaining CII qualifications. Join a friendly and well-established team, where your contributions will make a significant impact in the insurance industry.

Benefits

Workplace pension with employer-matched 5% contribution

Life Assurance - Death in service benefit (2x annual salary)

Support for obtaining CII qualifications

Employee Assistance Programme

25 days of annual leave

Extra holiday days at Christmas

Qualifications

• Experience in handling insurance claims across various products.
• Strong negotiation skills and customer service orientation.

Responsibilities

• Review and assess insurance claims to determine coverage and liability.
• Negotiate settlements and maintain accurate records of claims activities.

Skills

Claims Assessment

Negotiation

Customer Service

Investigation

Record Management

Mentorship

Industry Awareness

Education

CII qualifications

Job description

Insurance Claims Handler
£26,000 - £32,000 + DOE
Onsite Parking
Training Support
9am - 5pm hours
Close to Bolton/Bury

Working for a leading independent insurance broker with a rich history spanning over 60 years. An exciting opportunity has arisen for an experienced Insurance Claims Handler to join their friendly and well-established team. The successful candidate will manage a diverse range of claims predominantly within Property & Liability.

Key Responsibilities as an Insurance Claims Handler

1. Claims Assessment: Review and assess insurance claims across various products to determine coverage and liability.
2. Client Acknowledgment: Acknowledge all new claims to clients and insurers, keeping clients informed and pursuing the best outcome.
3. Investigation: Investigate and gather evidence to support claims decisions.
4. Negotiation: Negotiate with claimants, insurers, and other parties to reach fair settlements.
5. Timely Handling: Ensure all claims are processed efficiently, adhering to FCA guidelines and company procedures.
6. Record Management: Maintain accurate and up-to-date records of all claims activities.
7. Diary Management: Manage an efficient diary system for claims follow-up.
8. Mentorship: Mentor and provide guidance to junior claims handlers.
9. Customer Service: Maintain a high level of customer service and adherence to exceptional care standards.
10. Relationship Development: Build and maintain good working relationships with clients and insurers.
11. Industry Awareness: Stay up-to-date with changes in the insurance and childcare industries.
12. Reporting: Prepare claims reports for Account Executives on larger cases.
13. Training: Conduct training and assessment exercises in line with the individual T&C scheme and identify areas for personal development.

The package as an Insurance Claims Handler

1. Competitive salary.
2. Workplace pension with employer-matched 5% contribution.
3. Life Assurance - Death in service benefit (2x annual salary).
4. Support for obtaining CII qualifications.
5. Employee Assistance Programme.
6. 9am - 5pm hours.
7. 25 days of annual leave, plus extra holiday days at Christmas not deducted from annual entitlement.

Please apply with your latest CV if you have a background in Insurance Claims. We look forward to hearing from you!