Insurance Change Manager

TN United Kingdom; Essex; On-site; GBP 50,000 - 80,000; Full time

Job summary

An established industry player is seeking an Insurance Change Manager to enhance operational processes and drive strategic relationships. In this role, you will lead initiatives that improve efficiency and effectiveness in insurance operations. Your expertise in insurance principles and change management will be crucial as you work closely with stakeholders to resolve issues and implement innovative solutions. This position offers a competitive benefits package, ensuring you are well-supported in your efforts to make a significant impact in the organization.

Benefits

Excellent pension contributions

Private medical cover

Life assurance

Income protection

Employee assistance program

Flexible benefits

Qualifications

• Strong knowledge of insurance laws and regulatory requirements.
• Proven track record in successful change management initiatives.

Responsibilities

• Deliver continual improvement of operational offerings offshore.
• Drive strategic relationships with Brokers, Clients, and Insurers.

Skills

Insurance principles knowledge

Stakeholder communication

Process improvement

Problem-solving skills

Data management

Financial remediation experience

Job description

The job description provided is comprehensive and well-structured, but it can benefit from improved formatting for clarity and engagement. Minor revisions will enhance readability by organizing content with appropriate HTML tags and removing redundant or irrelevant details. Here's the refined version:

Insurance Change Manager

As an Insurance Change Manager, your responsibilities will include:

1. Delivering continual improvement of the operational offering offshore and acting as a conduit between offices.
2. Driving strategic and global relationships with Brokers, Clients, and Insurers to understand issues, resolve problems, and review working practices.
3. Leading regular dialogue and maintaining frequent personal interaction with Insurer and Client contacts to resolve payment and collection issues.
4. Providing innovative solutions to enhance operational process improvements.
5. Leading strategic meetings and activities to facilitate idea sharing, knowledge exchange, and solution development, followed by action planning.
6. Ensuring the Offshore Governance framework is robust and maintaining focus on key metrics.
7. Monitoring KPIs for trends and implementing corrective actions to ensure operations stay within agreed timelines.

Qualifications and Skills

• Strong knowledge of insurance principles, laws, regulatory requirements, and business trends.
• Ability to work effectively with stakeholders at all levels and communicate complex information clearly.
• Proven track record in process improvements and successful change management initiatives, including offshoring.
• Positive attitude, strong problem-solving skills, and willingness to generate and execute ideas for process enhancement.
• Data management and analytical skills.
• Experience in successful financial remediation or issue resolution, including commercial negotiations.

Benefits

You will be rewarded with a competitive benefits package, including:

• Excellent pension contributions and annual leave
• Private medical cover
• Life assurance and income protection
• Employee assistance program
• A range of flexible benefits