Insurance Business Systems Analyst II: Bridge Biz and Tech

Arch Insurance (UK) Limited; Colchester; On-site; GBP 35,000 - 52,000; Full time

Job summary

Arch Insurance (UK) Limited seeks a Business Systems Analyst to work with Product Owners, Agile Delivery Managers and business stakeholders to capture, analyse and document requirements for business applications and technology solutions. You will translate needs into functional specifications for design, development, testing and implementation in an Agile environment.

The role requires strong analytical skills, stakeholder engagement and the ability to bridge business needs with technical

Qualifications

• Experience within General Insurance or Regional Insurance sector.
• Knowledge of SSP Pure.
• Strong understanding of business analysis methodologies, techniques and best practices.
• Experience gathering, analysing and documenting business and system requirements.
• Good understanding of Agile delivery methodologies and the Software Development Lifecycle (SDLC).
• Strong analytical, problem-solving and organisational skills.
• Excellent verbal and written communication skills with the ability to engage technical and non-technical audiences.
• Strong stakeholder management and relationship-building skills.
• Experience producing user stories, process maps, workflow diagrams, functional specifications and acceptance criteria.
• Strong customer focus with experience supporting business users and operational teams.
• Ability to manage multiple priorities in a fast-paced and changing environment.

Responsibilities

• Collaborate with Product Owners, business stakeholders and end users to elicit, analyse and document business requirements.
• Translate business requirements into clear functional and non-functional specifications, including user interface, reporting, integration and data requirements.
• Produce user stories, process flows, acceptance criteria and other business analysis artefacts to support software delivery.
• Work closely with software engineers to ensure delivered solutions align with agreed business requirements and business outcomes.
• Support testing activities by ensuring requirements are fully validated through test scenarios, test cases and quality assurance activities.
• Identify and manage requirements-related risks, issues and dependencies throughout the delivery lifecycle.
• Facilitate communication between business and technical teams to ensure a shared understanding of requirements and solution objectives.
• Document, analyse and communicate current-state and future-state business processes.
• Support business users with the investigation and resolution of complex application and system issues.
• Collaborate effectively with third-party vendors and software suppliers where required.
• Maintain knowledge of business analysis best practices, industry standards and emerging technologies.
• Contribute to the continuous improvement of business analysis processes, templates and documentation standards.

Skills

Agile methodologies

SDLC

Stakeholder management

Analytical thinking

Communication skills

Requirements gathering

Education

Bachelor's degree in Business/IT/CS

Tools

SSP Pure

SQL Server

Data analysis

Job description

Arch Insurance (UK) Limited seeks a Business Systems Analyst to work with Product Owners, Agile Delivery Managers and business stakeholders to capture, analyse and document requirements for business applications and technology solutions. You will translate needs into functional specifications for design, development, testing and implementation in an Agile environment.

The role requires strong analytical skills, stakeholder engagement and the ability to bridge business needs with technical