Insurance Brokerage Advisor

Carlton Recruitment; City Of London; Hybrid; GBP 24,000 - 34,000; Full time

Job summary

A recruitment agency in Chessington is seeking a full-time Insurance Brokerage Advisor. This role requires a minimum of 12 months of insurance brokerage experience and excellent telephone sales skills. The position offers a competitive salary of £24,000 with an OTE of £34,000, plus bonus potential. Work is hybrid, with a mix of in-office and remote work. Ideal candidates will have prior home insurance experience and strong customer service skills.

Benefits

Competitive salary

Assistance for CII qualification

Staff parking

Work place pension scheme

Staff events

Qualifications

• Minimum 12 months of insurance brokerage experience.
• Experience in home insurance is crucial.
• Ability to provide high standards of customer service.

Responsibilities

• Work within FCA guidelines.
• Liaise with clients on all incoming/outgoing calls.
• Chase policies due for renewal.

Skills

Customer service

Telephone sales

Insurance brokerage

Home insurance knowledge

Education

CII qualification

Job description

Overview

Do you enjoy dealing with customers? Are you experienced in telephone sales? If so, we have an exciting opportunity for you as an Insurance Brokerage Advisor. Our client is seeking a full time Insurance Brokerage Advisor to join their very busy Let Property insurance team.

Location and Job Type

Location: Chessington

Permanent, Full Time

Salary and Benefits

Salary: £24,000 (p/a, inclusive of alternate Saturdays OTE)

Alternate Saturdays OTE £34,000

Plus bonus – to be discussed at interview stage, currently in the region of £8,000

Benefits:

• Competitive Salary
• Assistance provided by company to obtain CII IF1 qualification
• Staff parking
• Work Place Pension Scheme
• Staff Events

Working Pattern

Hybrid (1 week in office, 2 weeks WFH)

Monday to Friday – 9:00am–6:00pm

Saturdays – Alternate – 9:00am–4:30pm (paid extra, see above)

Essentials / Qualifications

• Minimum 12 months Insurance Brokerage experience
• Experience in Home Insurance
• Able to provide a high standard of Customer Service
• Telephone Sales experience
• CII qualifications ideal (In-house support provided if not yet obtained)

Key Responsibilities

• Working within FCA guidelines
• Following Data Protection guidelines
• Liaising with clients on all incoming/outgoing calls
• Liaising with insurance companies and the premium funding company
• Prospect and identify potential new business opportunities
• Chase outstanding diary notes/issue letters within time frames; cancel policies
• Invite and chase policies due for renewal until they are renewed or lapsed
• General administration duties
• Assist other departments within the business when necessary

Notes

Know someone on the job hunt? Refer them to Carlton Recruitment. If we successfully place them and they complete their 3-month probation, you’ll snag a £100 retail voucher as a thank you. Please note we will double check they have not already applied themselves or are on our books already.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

Disclaimer: Due to high interest in each of our roles, we cannot respond to every application individually. If you do not hear back from one of our consultants within 14 days, you have not been shortlisted for this role.

Closing date for applications

June 13, 2025

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Contact Info

Head Office: Carlton Recruitment
Global House, 1 Ashley Avenue, Epsom,
Surrey KT18 5AD

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