Insurance Analyst

• Babergh and Mid Suffolk District Councils - Ipswich IP1 2BX
• £30,559 to £35,235 per annum (pro rata for part time)
• Full Time, 37 hours per week
• Permanent

Full-time, part-time and job share opportunities will be considered.

What we are looking for

We are looking for an Insurance Analyst to join our Finance Team. The successful candidate will share our values, commitment and motivation to make a difference for our residents, clients, and communities.

You will be joining the Finance Team at an exciting time as we look to transform the service we offer to stakeholders and drive forward financial performance.

About the role

The successful candidate will be integral in leading on the annual insurance renewal process, managing claims against the Council and providing assurance to the Head of Finance.

You will:

• investigate claims against the Council, gathering evidence and working with colleagues to obtain information to be provided to the Councils insurance provider
• manage the insurance reconciliation account for under and over excess claims ensuring claims are allocated within the finance system and correctly accounted for
• be comfortable dealing with data, understanding what the data means and dealing with stakeholders both internal and external
• develop the reporting of insurance data at the Councils which will help identify areas for improvement and drive decision making

About you

To be successful, you will have experience of working within a financial environment, supporting service teams within either the public sector or a similar environment.

You will:

• need to have experience of dealing with insurance and have been involved in the annual insurance premium process
• have dealt with the general public and have a good understanding of the claims process, demonstrating experience of investigating claims made against an organisation
• be enthusiastic and want to make a positive impact in your own work and on others, with a positive mindset and an acceptance of change
• be personable and patient as you will be dealing with the public, council tenants and colleagues who you will need to gather information from to make informed decisions
• have an enthusiasm for ensuring a right for time approach and be able to communicate effectively with colleagues across the Council.

About us

Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

Benefits of working for us

• Great opportunities for learning and development.
• Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years' service, plus bank holidays).
• Competitive Local Government Pension Scheme.
• Wellbeing Support Program
• Employee Assist Program
• Health Care Options

For more information, please visit our Employee Benefits page (suffolkjobsdirect,org).

Our ways of working:

Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will continue with.

We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunities and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.

For more information

If you wish to discuss the Hybrid working approach for this role, or for an informal discussion, please contact David Feveyear-Ward by email to arrange a conversation - david.feveyear-ward@baberghmidsuffolk.gov.uk

Please read the Job Description and Person Specification.pdf before applying for this job opportunity:

Closing date: 5pm, 29 April 2025

When applying, please ensure:

• that you complete the application form as fully as possible with your employment and educational history as shortlisting will be based upon the application form and supporting statement only.
• your statement indicates how you meet each of the criteria in the Person Profile' section of the Job Description/Person Specification (JDPS).

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.