Insurance Agent

Ashburnham Insurance Services Limited; Southend-on-Sea; On-site; GBP 60,000 - 80,000; Full time

Job summary

An independent insurance brokerage based in Southend-on-Sea is looking for a professional individual to join their team. You will handle insurance products and general office duties. Experience is not essential, as full training will be provided. Ideal candidates will have strong communication skills and a keen attention to detail. The position is full-time with regular office hours from Monday to Friday.

Benefits

Free on-site staff parking

Qualifications

• Professional and confident telephone manner is essential.
• Experience in insurance is not essential as training will be provided.
• Ability to manage multiple cases concurrently.

Responsibilities

• Gather information from clients to assess their insurance needs.
• Research and negotiate insurance policies to best suit clients.
• Administer general office tasks while ensuring compliance with regulations.

Skills

Professional telephone manner

Excellent written and verbal communication

Customer service skills

High level of numeracy

Attention to detail

Administrative and IT competence

Education

Good standard of general education

Job description

We are an independent insurance brokerage based in Southend-on-Sea and are seeking an enthusiastic, professional individual to join our small and friendly team. You will be expected to handle all aspects of the insurance products that we provide to our customers together with general office duties.

Salary is depending on experience, however, experience is not essential for the role as full in-house training will be provided. All candidates will be expected to have a good standard of general education and a basic understanding of the insurance industry.

Common Tasks:

• gathering information from clients, assessing their insurance needs and risk profile;
• foreseeing clients' insurance needs, such as policy renewals;
• researching insurance companies' policies and negotiating with underwriters to find the most suitable insurance for clients at the best price;
• ensuring clients understand the terms and the extent of the cover provided in line with industry regulations;
• renewing or amending existing policies;
• advising clients whether and when they need to make a claim on their policies;
calling 'warm' leads to acquire new clients;
• administrative tasks such as paperwork, correspondence and keeping detailed records;
• keeping up with changes in the insurance market and in the clients' industries;
• collecting insurance premiums and processing accounts;
• assisting in the general day to day office duties.

Skills Required:

• a professional and confident telephone manner;
• excellent written and verbal communication and interpersonal skills;
• the confidence to advise and negotiate with clients and underwriters;
• customer service skills;
• a high level of numeracy;
• the ability to manage your time and to work on a number of cases concurrently;
• the ability to work well in a small team;
• attention to detail;
• an understanding of client confidentiality and how to be discreet;
• a high level of administrative and IT competence.

We are an independent insurance broker that has a strong web presence so a majority of our customers are from all over the UK and are dealt with on the telephone but we are also open to the public so can also deal with local customers face to face. Our office is located within walking distance of Southend-on-Sea town centre so has excellent transport links and free on-site staff parking is usually available. This position is full time and our normal working hours are Monday to Friday, 09:00 to 17:15.

To apply for this position, please send us your CV and we will be in touch if we wish to take your application further.