Insurance Account Handler | Weekdays, Bonus + Career Growth

Internationalinsuranceprofessionals; Norwich; Hybrid; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Holiday entitlement 26 days

Career progression opportunities

CII/ACII qualifications support

Pension scheme

Wellbeing support (24-hour)

Volunteer day

Spotlight Awards

Job summary

Everywhen in Norwich is seeking an Insurance Account Handler to support a designated client portfolio, acting as first point of contact and building relationships. The role focuses on delivering excellent customer service and handling queries, with opportunities to advance in a growing team.

You will work Mon-Fri, no weekends, with a salary relative to experience and a generous bonus structure, plus benefits offered by the UK’s largest independent Insurance Brokers.

Qualifications

• Experience in customer service or sales and a client-facing mindset.
• Proactive, shows initiative and entrepreneurial spirit.
• Willingness to learn and gain industry qualifications (CII/ACII).
• Able to work with clients on the phone and in person.

Responsibilities

• Support a designated client portfolio as the first point of contact.
• Build strong relationships and handle client queries.
• Collaborate with colleagues to maintain service standards.

Job description

Everywhen in Norwich is seeking an Insurance Account Handler to support a designated client portfolio, acting as first point of contact and building relationships. The role focuses on delivering excellent customer service and handling queries, with opportunities to advance in a growing team.

You will work Mon-Fri, no weekends, with a salary relative to experience and a generous bonus structure, plus benefits offered by the UK’s largest independent Insurance Brokers.