Insurance Account Handler

Arkwright Insurance; Ribble Valley; On-site; GBP 25,000 - 30,000; Full time

Job summary

Arkwright Insurance is seeking a detail-oriented High Net Worth Insurance Account Handler to deliver outstanding service for high-value clients. This role involves managing accounts from quotes to policy execution in a supportive office environment in Bolton, with opportunities for career growth and a competitive salary.

Benefits

21 Days Holiday + Bank Holidays

Full Training & Ongoing Support

Friendly Working Hours with No Weekends

Qualifications

• Experience in a fast-paced office or customer service environment.
• Strong written and verbal communication skills.
• A proactive and results-driven mindset.

Responsibilities

• Managing high-value accounts and handling new quotations.
• Liaising with insurers for smooth processes.
• Providing exceptional customer service.

Skills

Attention to Detail

Communication

Organizational Skills

Customer Service

Tools

Excel

Word

Acturis

Job description

Insurance Account Handler Motor & Home / Bolton / Starting at £25,000 / Monday Friday, 9am 5:30pm

Are you a detail-driven professional with a passion for delivering outstanding customer service? Do you thrive in a fast-paced environment and enjoy working with high-value clients? If so, we want to hear from you.

We re seeking a High Net Worth Insurance Account Handler to join our growing team in Bolton. You ll specialise in motor and home insurance for high-net-worth individuals, ensuring every client receives a tailored, seamless experience.

What s on Offer?

• Competitive Salary: Starting at £25,000+ depending on experience
• 21 Days Holiday + Bank Holidays
• Office-Based Role: Work with a welcoming, collaborative team in Bolton
• Friendly working hours NO WEEKENDS
• Full Training & Ongoing Support: We ll help you grow and succeed
• A real opportunity to develop your career in high-net-worth insurance

Key Responsibilities of the Insurance Account Handler:

As a key member of our client services team, you ll be responsible for managing high-value accounts from start to finish:

• Handling new quotations, renewals, and mid-term adjustments
• Liaising with insurers and internal teams to ensure smooth processes
• Keeping accurate records of all communications and policy details
• Responding to client queries quickly and professionally via phone and email
• Providing a customer experience that exceeds expectations
• Staying up to date through regular FCA-compliant training

What We re Looking For:

We re after someone who is confident, proactive, and highly organised someone who enjoys building relationships and isn t afraid of taking initiative.

You ll ideally have:

• A sharp eye for detail and high levels of accuracy
• Strong communication skills written, verbal, and over the phone
• A positive, can-do attitude with a bubbly but professional manner
• Experience in a fast-paced office, customer service, or call centre setting
• Familiarity with Excel and Word
• Acturis experience (advantageous but not essential)
• A strong sense of accountability and a results-driven mindset

Apply Now

If you re eligible to work in the UK and ready to take the next step in your insurance career, apply today and become part of a supportive, forward-thinking team.