Insurance Account Handler

Pioneering People; Bolton; On-site; GBP 25,000 - 30,000; Full time

Job summary

Une entreprise en pleine croissance à Bolton recrute un Insurance Account Handler spécialisé en assurance auto et habitation pour des clients à haute valeur nette. Le rôle exige d'excellentes compétences en communication et une attention aux détails pour offrir un service client exceptionnel. Des opportunités de formation et des horaires de travail flexibles sont proposés.

Benefits

21 jours de congés + jours fériés

Formation complète et soutien continu

Environnement de travail collaboratif

Heures de travail amicales sans week-ends

Qualifications

• Expérience en service client ou en call centre.
• Compétences en communication écrite et verbale.
• Capacité à travailler dans un environnement dynamique.

Responsibilities

• Gérer de nouveaux devis, renouvellements et ajustements.
• Collaborer avec les assureurs et les équipes internes.
• Répondre rapidement aux demandes des clients.

Skills

Communication

Organisation

Attention aux détails

Tools

Excel

Word

Job description

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Insurance Account Handler – Motor & Home / Bolton / Starting at £25,000 / Monday–Friday, 9am–5:30pm

Are you a detail-driven professional with a passion for delivering outstanding customer service? Do you thrive in a fast-paced environment and enjoy working with high-value clients? If so, we want to hear from you.

We’re seeking a High Net Worth Insurance Account Handler to join our growing team in Bolton. You’ll specialise in motor and home insurance for high-net-worth individuals, ensuring every client receives a tailored, seamless experience.

What’s on Offer?

• Competitive Salary: Starting at £25,000+ depending on experience
• 21 Days Holiday + Bank Holidays
• Office-Based Role: Work with a welcoming, collaborative team in Bolton
• Friendly working hours – NO WEEKENDS
• Full Training & Ongoing Support: We’ll help you grow and succeed
• A real opportunity to develop your career in high-net-worth insurance

Key Responsibilities of the Insurance Account Handler:

As a key member of our client services team, you’ll be responsible for managing high-value accounts from start to finish:

• Handling new quotations, renewals, and mid-term adjustments
• Liaising with insurers and internal teams to ensure smooth processes
• Keeping accurate records of all communications and policy details
• Responding to client queries quickly and professionally via and email
• Providing a customer experience that exceeds expectations
• Staying up to date through regular FCA-compliant training

What We’re Looking For:

We’re after someone who is confident, proactive, and highly organised — someone who enjoys building relationships and isn’t afraid of taking initiative.

You’ll ideally have:

• A sharp eye for detail and high levels of accuracy
• Strong communication skills — written, verbal, and over the
• A positive, “can-do” attitude with a bubbly but professional manner
• Experience in a fast-paced office, customer service, or call centre setting
• Familiarity with Excel and Word
• Acturis experience (advantageous but not essential)
• A strong sense of accountability and a results-driven mindset

Apply Now

If you’re eligible to work in the UK and ready to take the next step in your insurance career, apply today and become part of a supportive, forward-thinking team.