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Join a dynamic and innovative Commercial Insurance Broker in Ipswich, where you will focus on enhancing customer experiences and satisfaction. This role offers a unique opportunity to be part of a supportive team dedicated to helping clients navigate their insurance needs. With access to cutting-edge tools and expert training, you will be empowered to build strong relationships and provide exceptional service. If you are passionate about customer care and eager to grow within a forward-thinking company, this position is perfect for you.
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Salary: £25,000 - £36,000 - depending on level of experience
Work Arrangement: Hybrid after probation
Environment: Wonderful environment and loads of opportunity
Working within an innovative and rapidly growing Commercial Insurance Broker in Ipswich, this is an insurance job like no other with a complete focus on the customer experience and their satisfaction.
You will be part of a small customer care team with a focus on assisting existing customers if they need to make any amendments to their policies, change their details/address or assist them when it comes to renewal time to check if anything has changed and anything else a customer might need from you and offer quotes etc.
You will be joining a team of 12 with various degrees of experience, but they are all there to help each other and to make sure the client experience and your own work experience are second to none.
This role provides a fantastic opportunity to grow your career within a dynamic and supportive team. You'll have access to cutting-edge tools, expert training, and a structured workflow to help you succeed. You will focus on building meaningful customer relationships and delivering excellent service. Plus, you'll be joining a forward-thinking company that values teamwork, integrity, and exceptional customer care.
Someone with a passion for Customer Service, a willingness to learn and able to adapt quickly. Commercial Insurance experience would be a distinct advantage, but a good general insurance background or the eagerness to get into the insurance industry would also be considered. You need to be a good listener and communicator; lots of clients will be small businesses so you need to be patient and explain policies clearly. You must have a team mentality and be engaged as well as being professional and supportive.