Installation Technician

ZipRecruiter; Lancaster; On-site; GBP 25,000 - 45,000; Full time

Job description

Job Description

Company Description

Platinum Technologies is a company based in Lancaster, TX that specializes in sales, design, engineering, installation, and service of commercial security alarm, access control, video surveillance systems, and other commercial low voltage technologies. We also provide 24/7 intrusion, fire, and video monitoring services. Our mission is to create smart solutions that work within our clients' budget and needs to easily manage their business technologies.

Role Description

This is a full-time role for an Installation Technician at Platinum Technologies. The Installation Technician will be responsible for a variety of tasks related to the installation and service of commercial security alarm, access control, and video surveillance systems. Must be well organized, take pride in your work, be a TEAM player, and must be reliable. The Installation Technician will work closely with other technicians and sales/ops teams to make sure systems are installed correctly and to the customer’s satisfaction!

Job Responsibilities

• Experience in installation and service of security alarm, fire alarm, access control, and video surveillance systems
• Familiarity with commercial low voltage technologies
• Knowledge of intrusion, fire, and video monitoring systems
• Ability to analyze client needs and provide customized solutions
• Strong problem-solving and troubleshooting skills
• Excellent communication and customer service skills
• Ability to work independently and in a team
• Attention to detail and a commitment to quality
• Maintain company tools and equipment to ensure timely installation practices
• Ability to test, repair, and troubleshoot issues and equipment based on the installation requirements and job functions
• Show pride in your work with quality installation practices for reliable and complete installations providing customers with long-lasting solutions
• Relevant certifications or licenses (e.g., security alarm installer license, access control certification, Fire alarm License)

Job Requirements/Qualifications

• 2 Years Security or Fire Industry Experience
• Have a valid Driver License at all times
• Have or obtain a security alarm license and fire alarm license in Texas
• Highly Organized with great attention to detail
• Excellent Multi-Task ability
• Excellent Communication skills with coworkers, management, customers, vendors, and contractors
• Be a TEAM player
• Customer Satisfaction focused
• Be reliable - be consistently on time and at the job when scheduled
• Ability to travel as needed when opportunities arise
• Strong Problem Solving and Troubleshooting Skills
• Strong Computer and Technology skills
• Provide proper documentation and communication to management on daily progress of installation projects

Benefits

• Company provided Take Home Vehicle
• Company provided Tools and Specialty Equipment
• Company provided Phone App or Cell Phone
• 401K
• 401k matching
• 7 Paid Holidays
• Paid Time Off
• Health Insurance Reimbursement