Installation Technician

Planteria Group; Henham; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Quarterly bonus

BUPA Cash plan

25 days holiday + bank holidays

Monthly Lunch Allowance

Learning & Development

Job summary

Planteria Group is a leading interior landscaping specialist based in the UK, now expanding to international markets. We seek individuals to deliver superb plant installations, maintain quality, and act as the primary on-site contact for clients. The role requires driving and travel between client sites and our Henham HQ.

You will join a growing team with opportunities for development, training, and a culture focused on safety, collaboration, and exceptional client service.

Qualifications

• Experience in interior fit-out, landscaping, or similar sectors.
• Full, clean UK driving licence and willingness to travel to client sites.
• Strong communication, teamwork, and problem-solving skills.

Responsibilities

• Deliver exceptional plant installations and irrigation systems per design specs and project requirements.
• Monitor plant health and installation quality to prevent issues and ensure customer satisfaction.
• Create positive customer experiences by acting as the on-site contact and keeping clients informed.
• Support warehouse operations at our HQ in Henham when not attending client sites.

Skills

Team player

Manual handling

DIY ability

Clear communication

Problem solving

Full UK driving licence

Job description

At Planteria Group, we help organisations reimagine their workplaces, making them more productive, healthy, and sustainable. From creating warm, welcoming reception areas to designing large-scale living architecture, we turn ordinary spaces into vibrant places where people genuinely love to be.

We’ve grown from a small family business into the UK’s leading interior landscaping specialist, transforming workplaces and commercial environments with the power of nature, to international expansion with operations in the US. Along the way, we’ve partnered with some of the UK’s, and now US’s most recognisable brands to bring biophilic design to life, from lush office greenery and elegant corporate floristry to spectacular roof gardens and living walls.

Our success is driven by a fantastic team of 185 employees internationally, and we’re continuing to expand. We’re now looking for passionate individuals to join us on this journey and help us shape the future of sustainable, inspiring workplace design.

Your Impact:

• Deliver exceptional, beautiful plant installations and irrigation systems in line with design specifications and project requirements.
• Maintain outstanding quality standards through proactive monitoring of plant health and installation quality, resolving potential issues before they impact the customer experience.
• Create positive customer experiences by acting as the primary on-site contact, keeping clients informed, managing expectations, providing plant care guidance, and ensuring complete satisfaction through final project walk-throughs.
• Champion safety and professionalism by following all company health and safety procedures, carrying out daily vehicle checks, maintaining company equipment and vehicles, and representing the brand with integrity at all times.
• Ensure operational excellence by accurately reporting incidents, maintenance requirements, site challenges, and project outcomes, helping to maintain smooth communication between field teams and the office.
• Drive effective communication by providing timely updates on project progress, site conditions, stock requirements, and plant health concerns, ensuring issues are resolved quickly and efficiently.
• Support warehouse operations at our HQ in Henham, Bishop's Stortford when not attending client sites.

You will be a great fit if you have:

• A strong ability to work collaboratively within a team environment, contributing positively to group objectives while also demonstrating professionalism and reliability in all interactions
• A good level of physical fitness, enabling you to carry out manual handling tasks safely and effectively as part of the installation process
• Practical, hands-on capability with a reasonable level of DIY competence, including familiarity with tools and equipment required for installation work
• Clear and confident communication skills, allowing you to interact professionally with clients and internal colleagues, ensuring smooth coordination and efficient project delivery
• Strong problem-solving abilities, with the capability to assess onsite challenges, think logically under pressure, and elevate issues appropriately to ensure high-quality outcomes
• You have experience working in a similar industry, which may include (but is not limited to): commercial or interior fit-out, building services, construction, renovation, landscaping, horticultural installations, infrastructure, manufacturing, or industrial environments.
• A full, clean and valid UK driving licence is essential, as this role involves regular travel to customer sites using company-provided vehicles.

Additional requirements:

• Availability to be able to work outside of standard hours during client installations if needs arise
• Weekend availability if required to support installation demands
• You must be able to commute to our HQ in Henham, Bishop's Stortford on a daily basis before travelling to client site.

At Planteria Group, our culture is guided by our core values: Humble & Confident, Positive & Energetic, One TEAM, Relentless to Improve, and Create Wow!

If you want to be part of a flourishing, fast-growing business that values agility, collaboration, and creativity, we’d love to hear from you. If you feel that you don’t quite hit the experience, we’re after, please do apply anyway as we’re always looking for people who are looking to grow and develop us!

Planteria Group is proud to promote equality of opportunity and an inclusive culture where everyone can thrive.

Accessibility & Adjustments

We want every candidate to have the best possible experience throughout our recruitment process. If you require any adjustments or accommodations at any stage, including the interview, please let us know, and we will be happy to support you.

Your Career Progression & Development

We believe careers aren’t one-size-fits-all. That’s why we invest in learning and development across all our roles, empowering individuals to grow in ways that suit their strengths, whether that’s leading people, deepening expertise, or sharing knowledge as part of our wider training and development community.

All employees must follow the organisation’s Health & Safety policies, take care of their own safety and that of others, use equipment and PPE correctly, report hazards or incidents, participate in training, and cooperate with emergency procedures, risk assessments, and investigations to maintain a safe, tidy, and compliant workplace.

Please note: For roles involving client site attendance, successful candidates will be required to obtain BPSS (Baseline Personnel Security Standard) clearance. This forms part of our pre-employment checks.

Benefits:

• Quarterly company bonus and annual performance related bonus
• BUPA Cash plan
• 25 days holiday plus any UK Bank Holidays
• Monthly Lunch Allowance
• Learning & Development

Compensation Range: £29K - £32K