Installation Technician

Computacenter; Cardiff; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading company as an IT Field Installation Technician, where you'll be part of a supportive team delivering IT solutions in a dynamic environment. Your responsibilities will include hardware installation, network connections, and providing excellent customer service, making a real impact on business operations.

Qualifications

• Current UK driving licence is essential.
• Basic IT literacy and numeracy required.
• Awareness of health and safety practices.

Responsibilities

• Unbox, install, and connect desktop hardware at customer sites.
• Perform basic self-tests and initiate automated builds.
• Deliver excellent customer service to stakeholders.

Skills

Organisational skills

Attention to detail

Effective communication

Job description

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Job Title: IT Field Installation Technician

Location: Cardiff & Surrounding

Working Pattern: 30 hour working week, Monday - Thursday OR Tuesday – Friday (Day Shifts only)

Life on the team

At Computacenter, we know that great service starts with great people. As an Installation Technician, you’ll be part of a supportive, hands-on team that plays a vital role in delivering IT solutions to our customers. Whether you're setting up new hardware, connecting users to the network, or ensuring everything is ready to go, your work will help keep businesses running smoothly.

You’ll work in a dynamic environment where no two days are the same. From office moves to new tech rollouts, you’ll be on the front line of IT delivery—supported by experienced colleagues and clear processes. If you enjoy practical work, problem-solving, and being part of a team that makes a real impact, this could be the perfect role for you.

What you’ll do

• Unbox, install, and connect desktop hardware and peripherals at customer sites.
• Perform basic power-on self-tests and initiate automated builds or scripted configurations (as defined by TRG).
• Connect network cables from desktop clients to network points.
• Support desktop moves, peripheral maintenance, and helpdesk call logging.
• Maintain accurate records using systems such as ServiceNow.
• Deliver excellent customer service to both internal and external stakeholders

What you’ll need

• A current UK driving licence (essential).
• Ability to follow instructions and procedures with precision.
• Strong organisational skills and attention to detail.
• Effective communication and interpersonal skills.
• Basic IT literacy and numeracy.
• Awareness of health and safety practices.
• Flexibility to work varied days with notice.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

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