Installation Officer (Linkline Alarm Installer)

ZipRecruiter; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A community service organization is looking for a dedicated Installation Officer to join their team in Hounslow, London. In this temporary full-time position, you will install and assess Telecare equipment, ensuring health standards and empowering clients. The ideal candidate will have experience in Telecare and strong communication skills. This role offers flexible work arrangements and a chance to make a positive impact in the community.

Benefits

Flexible working environment

Supportive team atmosphere

Meaningful work impact

Qualifications

• Experience in a Telecare setting and knowledge of assistive technologies.
• Ability to communicate effectively with clients and professionals.
• Capacity to work independently and manage time efficiently.

Responsibilities

• Complete Telecare assessments to identify innovative solutions.
• Install Telecare and assistive technologies in homes.
• Educate clients on using the equipment effectively.

Skills

Telecare experience

Strong communication skills

IT proficiency

Fault diagnosis skills

Job description

Job Description

Join Our Team as an Installation Officer (Linkline Alarm Installer)! Are you passionate about helping others and making a difference in your community? We are seeking a dedicated Installation Officer to join our dynamic team in Hounslow, London! This temporary full-time position offers a unique opportunity to promote independence and wellbeing through the installation of Telecare equipment.

Position Details:

• Role: Installation Officer (Linkline Alarm Installer)
• Location: Hounslow, London (7 minutes walk from Syon Lane train station)
• Contract Type: Temporary - Hybrid working

Working hours: Mon - Fri, 09:00 - 17:00, 45 minutes for lunch. Total hours per week: 36. Contract length: 6 months. Hourly rate: £19.17 per hour PAYE or £25.35 per hour Umbrella. Driving required: Yes, own vehicle.

Your Role and Responsibilities:

• Complete Telecare assessments in the community to identify innovative solutions for service users.
• Install a variety of Telecare and standalone assistive technologies in homes, ensuring health and safety standards are met.
• Educate clients, relatives, and carers on using the equipment effectively and support them throughout the process.
• Maintain accurate documentation and manage client records using IT systems.
• Collaborate with social services and the Business Support Team to ensure timely and effective service delivery.
• Monitor and conduct audits of equipment, maintain stock levels, and report issues.
• Engage with the community to promote the Telecare service, raise awareness, and encourage uptake.

Must be an experienced Telecare assessor/installer familiar with digital alarm technology, capable of assessing and recommending alarms and peripherals. Able to communicate effectively and demonstrate devices. Experience in fault diagnosis, maintenance, repair, troubleshooting, disconnection, and removal of equipment is essential. Excellent record-keeping and communication skills are required.

Key Skills and Qualifications:

• Previous experience in a Telecare setting and knowledge of assistive technologies.
• Strong communication skills for interacting with clients and professionals.
• Ability to work independently and manage time efficiently.
• Proficient IT skills and willingness to learn new systems.
• A basic DBS check and a ULEZ-compliant vehicle are essential.

What We Value:

We lead with heart, embrace innovation, empower others, harness diverse skills, and take initiative daily. If you share these values and are excited to make a real impact, we want to hear from you!

Why Join Us?

• Be part of a supportive and collaborative team.
• Contribute to meaningful work that enhances wellbeing.
• Enjoy a flexible and dynamic work environment.

Ready to Make a Difference?

If you are enthusiastic about helping others and possess the skills we seek, please apply! Send your CV and a brief cover letter outlining your relevant experience to [insert application email/contact]. We look forward to exploring how you can be part of our mission to empower the community of Hounslow.

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