Installation Modernisation Sales Manager

Orona; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading service provider in Glasgow is seeking a Sales Manager to oversee Service Sales activities. The role involves managing the sales team, building client relationships, and ensuring contract sales meet targets. The successful candidate will leverage their sales management skills and product knowledge to drive growth and maintain high standards. Previous experience in a similar role is essential, along with strong organizational and negotiation skills.

Responsibilities

• Oversee all Service Sales activities within the region.
• Manage the Service Sales team and develop client relationships.
• Monitor warranty and new contract sales to meet annual targets.
• Coordinate repair offers and ensure high inquiry volume.
• Provide accurate monthly sales figures and forecasts.

Skills

Sales Management Ability

Product Knowledge

Organizing

Customer Focus

Team Working

Presentation Skills

Building Relationships

Negotiation

Job description

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Client:

Orona

Location:

Glasgow, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

4d8eea21edac

Job Views:

18

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Responsible for overseeing all Service Sales activities within the region, including repairs targets, warranty contracts, retention, and new business development. Liaises with clients, consultants, and service-related specifiers to build relationships and define their requirements. Manages the Service Sales team, including but not limited to Business Development Manager, Repairs Estimator, and Admin support. Collaborates closely with the Service Manager (Ops) on administrative resources, troublesome lifts, and key client meetings.

Maintenance Contracts

Oversees warranty and new contract sales in accordance with annual targets, monitoring and managing the BDM, and providing support as needed. Ensures Sales logix is maintained to a high standard, providing live reports as required.

Coordinates repair offers and follow-ups by the sales team. Ensures a high volume of enquiries and offers are generated via reports, identifying troublesome lifts, H&S items, regulation compliance, engineers, insurance reports, etc., to achieve targets. Surveys sites as necessary and prepares accurate sales offers. Regularly liaises with the Service Manager (Ops) to discuss troublesome lifts and special assistance requirements. Ensures supplier quotes are obtained and orders are accurate for smooth handover to Operations.

Maintains up-to-date information on all live offers and ensures the sales team follows a consistent process for easy information retrieval. All relevant data should be captured on BINSA, SLX, and E-files as necessary. Provides accurate monthly sales figures and forecasts for departmental reporting.

Product & Client Development

Develops knowledge of the complete Orona regional portfolio. Ensures the sales team recommends appropriate contracts and products to meet customer needs. Continually builds existing and new client relationships to ensure long-term sales sustainability.

Resource Management

Identifies team training and support requirements. Recognizes strengths and weaknesses with a long-term view to ensure the company presents a professional, qualified sales team. Holds regular meetings with the Service Manager (Ops), liaising with field techs and engineers as needed to drive sales. Offers advice and suggestions to engineers to maximize sales potential.

Requirements

• Sales Management Ability: Oversee the sales department, generate enquiries, and close orders to ensure growth using industry knowledge and management techniques.
• Product Knowledge: Gain a sound understanding of the Orona regional lift portfolio and competitor contracts. Knowledge of pricing and margins is required.
• Organizing: Ability to manage multiple activities, organize information and files systematically, and anticipate the impact of related activities.
• Customer Focus: Build effective relationships with internal and external customers, earning trust by exceeding expectations.
• Team Working: Maintain team spirit and morale, being sensitive to others.
• Presentation Skills: Command attention and communicate effectively in formal presentation settings, adapting delivery to the audience.
• Building Relationships: Develop good relationships with peers and others through cooperation, problem-solving, collaboration, and fairness.
• Negotiation: Negotiate skillfully in tough situations, winning concessions without damaging relationships.