Installation Engineer (Projects)

Job Description

About Us:

At Pointer, we don’t just offer jobs, we build careers. With over 50 years of excellence in electronic security and fire detection, we are a dynamic, values-driven company that thrives on passion, respect, integrity, delivery, and expertise. Our mission is to build a robust, resilient, sustainable, and successful business that supports our customers and colleagues through good times and bad.

Our 200-strong team across the UK is the heart of our success, contributing to our £24 million annual revenue and delivering outstanding service to some of the UK’s top blue-chip companies. Many of our colleagues have grown with us, thanks to our well-established apprenticeship program and a culture that nurtures long-term career development.

What sets us apart? Our people-first approach. We foster an environment where every individual is valued, supported, and empowered to succeed. As an Investors in People Gold-accredited employer, we are committed to achieving Platinum status, ensuring our people have the tools, training, and opportunities to thrive.

At Pointer, you’ll be more than just a colleague, you’ll be part of a team that delivers with expertise, acts with integrity, and shares a passion for making a difference. If you’re looking for a place to grow, innovate, and be valued, we’d love to hear from you.

Role Purpose:

Support the Project Team in the dynamic and technical execution of a diverse range of Systems Integration contracts, ensuring safe, on-time delivery. Take charge of coordinating and managing daily site operations, leading the installation and commissioning processes, and overseeing the engineering team alongside subcontractors. Drive the successful deployment of cutting-edge security systems, delivering exceptional service that exceeds customer expectations. Ensure all work aligns with the company's high standards and adheres to relevant British Standards, guaranteeing top-tier performance and safety at every stage of the project.

This role is based in Scotland.

Role Responsibilities:

• Execute installations efficiently, ensuring adherence to contract budgets and timelines.
• Coordinate daily site activities, managing internal and external interfaces and subcontractor resources to ensure seamless progress.
• Build and maintain strong client relationships by liaising regularly and attending site meetings to keep them informed and satisfied.
• Collaborate closely with subcontractors on daily activities, ensuring smooth workflow and high-quality execution.
• Prepare and submit precise project reports as directed by the Project Manager, keeping stakeholders informed of progress.
• Complete all required paperwork with accuracy and efficiency, ensuring timely submission and compliance.
• Provide exceptional customer service at all times, going above and beyond to exceed expectations.
• Maintain clear and effective communication with the Project Manager and Supervisor, ensuring alignment and smooth project delivery.

Qualifications and Experience:

• Understanding of security, access control, and IP CCTV security disciplines, integrated and standalone solutions.
• Working knowledge of CDM regulations on projects would be an advantage.
• Experience in working both independently and in a team-oriented environment.
• Experience/knowledge of networks, network architectures, and client-server topologies would be advantageous.
• Relevant qualification/experience in the electronic security industry.
• Experience of working in a project-oriented environment.
• Current full driving license.

Equipment Knowledge:

• DS – Galaxy, Pyronix, and Texecom.
• Access – NEDAP, Paxton, and PAC.
• IP CCTV – AXIS, PELCO, BOSCH, and HANWHA.
• VMS – Geutebreuk, Milestone, Cortech, and Indigo Vision.
• Intercoms – Zenitel, Commend, and BPT.
• PIDS - South West Microwave, Geoquip, and Gallagher.

Personal Attributes:

At Pointer, we believe in teamwork, innovation, and a proactive mindset. We’re looking for individuals who not only share our values but also thrive in a collaborative environment. If you’re someone who enjoys problem-solving, takes initiative, and approaches every challenge with a positive, can-do attitude, this could be the perfect opportunity for you!

What Makes You a Great Fit?

• An excellent and engaging communication style.
• Customer-centric and focused on end-to-end project ownership.
• A problem solver.
• Proactive, resilient, and a team player.
• An ambassador for the Pointer brand.
• An advocate of IBL and the Pointer values.
• Curious and passionate about continuous improvement.
• Effective time management and self-organized.
• Computer literate with proficient knowledge of MS Office.
• A full clean driving license.
• Must be eligible to work in the UK.

Benefits:

Financial Security & Rewards

• Competitive salary with an annual review.
• Company pension to help secure your future.
• Employee referral scheme—recommend great people and get rewarded.

Work-Life Balance & Flexibility

• Generous holiday allowance to recharge and unwind.
• Flexible working options* to fit your lifestyle.

Career Growth & Development

• Career progression opportunities—we invest in your future.
• Training & professional membership support* to help you develop your skills.

Health & Well-being

• Life assurance for peace of mind.
• Access to private GP services—because your health matters.
• Annual flu jab to keep you feeling your best.

Exclusive Employee Perks

• Employee discount scheme—save on top brands.
• Company car.

*Some benefits are role-dependent.

Equal Opportunities Statement:

Pointer is an equal opportunity employer and values diversity. We welcome applicants from all backgrounds.