Installation Engineer

The Alarm Company (Norwich); Norwich; Hybrid; GBP 32,000 - 46,000; Full time

Job summary

The Alarm Company (Norwich) is seeking four Installation Engineers for a full-time remote role. You will install, configure and commission electronic security and fire detection equipment at customer sites, reading drawings, planning layouts and wiring, and testing systems to ensure safety and reliability.

Responsibilities include guiding customers on system operation, documenting work, and collaborating with the wider team.

Qualifications

• Experience installing, configuring and commissioning security and fire systems.
• Electrical engineering and wiring skills for safe installation.
• Hold a valid ECS card.
• Mechanical awareness for mounts and fittings.
• Experience with security or fire detection systems and regulations.
• Strong problem solving, attention to detail, ability to work remotely.
• Valid driving licence and willingness to travel to sites.
• Relevant certifications or apprenticeship beneficial.

Responsibilities

• Install, configure and commission electronic security and fire detection equipment at customer sites.
• Read and interpret technical drawings; plan installation layouts.
• Run and terminate wiring; test systems for safety and performance.
• Provide clear guidance to customers on system operation.
• Collaborate with the wider team and maintain documentation.
• Travel to customer locations as required.

Skills

Equipment Installation

Electrical Engineering

Electrical Wiring

Problem Solving

Independent Work

Communication Skills

Driving Licence

Education

Technical certification or apprenticeship in electrical/electronic engineering

SSSTS

Pasma

IPAF

FireQual Level 3 Ofqual certificate

Job description

The Alarm Company (Norwich), founded in 1992 by Richard Taylor, is a leading provider of electronic security and fire detection systems and holds NSI Gold approval. As a team of professionals, the company ensures responsive support and on-the-ground expertise for customers across multiple security disciplines, from intruder alarms to disabled refuge systems. The Alarm Company focuses on customer satisfaction and aims to excel in every area of service and delivery. Using leading brands such as Ajax, Texecom, Paxton, Hikvision, Hochiki, and Advanced, we can deliver technology-led systems tailored to client needs.

Role Description:

This is a full-time remote role for Installation Engineers, we immediately need 4. The Installation Engineers will be responsible for installing, configuring, and commissioning electronic security and fire detection equipment at customer sites, in line with company standards and regulatory requirements. Day-to-day tasks include reading and interpreting technical drawings, planning installation layouts, running and terminating wiring, and testing systems to ensure optimal performance and safety. The role also involves performing providing clear guidance to customers on system operation. The Installation Engineer will collaborate with the wider team, maintain accurate documentation, and uphold high standards of customer service and professionalism. Competitive rates of pay, to be discussed at interview.

Qualifications:

• You should possess strong skills in Equipment Installation, including set-up, configuration, and commissioning of security and fire systems.
• You should possess practical Electrical Engineering and Electrical Wiring skills for safe and compliant system installation.
• Hold a valid, in date ECS card
• You should have Mechanical Engineering awareness to handle mounts, fittings, and physical system components effectively.
• Experience with security or fire detection systems and familiarity with industry standards and regulations is mandatory.
• Strong problem-solving abilities, attention to detail, and the capacity to work independently in a remote setting are important.
• A valid driver’s license and willingness to travel to customer locations, along with clear, professional communication skills, are preferred.
• Relevant technical certification or apprenticeship in electrical or electronic engineering is beneficial
• SSSTS
• Pasma
• IPAF
• FireQual Level 3 Ofqual certificate in Fundamentals for Fire