Installation Driver

Pertemps Bond; Glasgow; On-site; GBP 14,000 - 19,000; Full time

Job summary

Pertemps Bond is seeking an Installation Driver in Scotland. This field-based role involves delivering, installing, and demonstrating mobility products in customers' homes while delivering stellar service.

The position runs Monday to Friday, 5am–5pm, with duties including sales support, stock handling, and vehicle care. A valid UK licence with up to 6 points and a clear DBS/PVG check are required.

Qualifications

• Full UK driving licence with a maximum of 6 penalty points.
• Willingness to undergo and maintain a DBS/PVG check.
• Experience delivering and installing furniture or equipment at customer homes.
• Ability to handle, move, and assemble heavy items safely.
• Excellent interpersonal and customer care with reliable teamwork.

Responsibilities

• Deliver, install, and demonstrate mobility products at customer homes.
• Provide high-quality customer service during home visits and explain how products work.
• Carry out stock movements, handovers, and daily vehicle checks.
• Take payments for deliveries or spare parts and manage paperwork.

Skills

Driving skills

Customer service

Communication

Reliability

Tools

Handheld tablets

Job description

Job Opportunity: Installation Driver (Scotland)An exciting opportunity has arisen for a professional, reliable, and customer-focused Installation Driver based in Scotland. This field-based role involves delivering, installing, and demonstrating high-quality mobility-related products directly into customers' homes, while delivering exceptional customer service.

Monday-Friday 5am-5pm

Role Overview

• Job Title: Installation Driver
• Location: Scotland (Field-based)
• Reporting To: Fleet & Installation Supervisor / Distribution Manager
• Key Responsibilities: Safe driving, delivery, installation, product demonstrations, customer care, stock control, and storage unit management.

Key Responsibilities Delivery & Installation

• Drive company vehicles safely and responsibly across designated routes, keeping customers informed of estimated arrival times.
• Safely load, unload, assemble, and efficiently install adjustable beds, recliner chairs, bath lifts, and associated mobility products inside customer homes.
• Carry out thorough handovers with customers, demonstrating how products and accessories work in a patient, respectful, and clear manner.
• Perform remedial repairs, adjustments, and replacement works on products when required.

Customer Service & Sales Support

• Provide high-standard, professional, and respectful customer service to all clients.
• Collect payments on delivery or for spare parts, ensuring accurate record-keeping.
• Ethically promote and up-sell incidental products on home visits against monthly targets.

Storage Unit & Stock Management

• Act as a key holder for a company-hired local storage unit, maintaining total security, tidiness, and access control.
• Manage stock movements in and out of storage, conduct monthly stocktakes, and ensure accurate sign-in/out records and return labeling.

Administration & Vehicle Care

• Complete daily vehicle checks, maintain clean and tidy company vans, and adhere to all road safety regulations.
• Accurately complete all paper and tablet-based installation reports, delivery documentation, and monthly credit card/expense forms with relevant receipts.

Candidate RequirementsEssential

• Driving Licence: Full UK driving licence with a maximum of 6 penalty points (subject to DVLA checks).
• Background Check: Willingness to undergo and maintain a clear DBS/PVG check.
• Experience: Proven track record in delivering and installing furniture or equipment, ideally inside customer properties.
• Physical Capability: Ability to safely handle, move, and assemble heavy items.
• Soft Skills: Excellent interpersonal, communication, and customer care skills with high levels of trust and reliability.

Desirable

• Prior experience in stock management, warehouse environments, or acting as a key holder.
• Experience performing basic repairs, technical adjustments, or remedial engineering work.
• Proficiency with electronic job scheduling systems or handheld tablets.
• Experience up-selling products in an ethical, customer-facing home environment.