Installation & Service Technician Southampton

The SWATCH Group; Southampton, London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent company in timing systems is seeking a service technician responsible for the installation, maintenance, and technical support of equipment across the UK and Ireland. The role involves regular travel, compliance with health and safety standards, and providing customer training on system operations.

Qualifications

• Experience in commissioning and testing systems.
• Ability to maintain relationships with various stakeholders.
• Flexibility for travel and compliance with health & safety regulations.

Responsibilities

• Responsible for installation, commissioning, and maintenance of timing systems.
• Conduct site surveys and assist in installation planning.
• Provide technical support and training to customers.

Skills

Installation

Maintenance

Communication

Technical Support

Fault-finding

Job description

Job description

The service technician is responsible for the installation, commissioning, maintenance, and repair of Swiss Timing products and systems, working to support both our new-build and existing venue project installations and after-sales servicing activities.

• Preparation, assembly, and testing of equipment prior to installation
• Assisting in planning of on-site installation works including site surveys and preparation of RAMS.
• Maintain relationships with colleagues, site management and other trades through effective and consistent communication
• Installation of new timing systems and scoreboards, to include cabling and work at height.
• Commissioning and testing of installed systems
• Accurate note taking / recording of on-site works (photo record, report sheets, etc.)
• Attend training courses (H&S, access, etc.) as required by Swiss Timing
• Comply with all company and on-site Health and Safety requirements, processes and procedures.
• Planned preventative and reactive maintenance of installed systems, on sites throughout UK and Ireland.
• Provision of technical support and operational advice to customers/end users either on site or remotely.
• Provide training to customers/end users in the operation and maintenance of installed systems.
• Fault-finding and simple workshop repairs of returned equipment.
• Preparing and submitting service reports.

Regular travel will be required throughout the UK, Ireland and occasionally Iceland with the addition of working overtime/irregular hours, as required. Regular overnight stays for installations and servicing will be required.