Inspiring Pub Team Leader | Outstanding Guest Experience

Stonegate Group; Cheltenham; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Development programmes

Bonus opportunities

MiXR App 25% off food and drink

Xtra Rewards discounts

VIP entry to pubs and bars

Hotel discounts

Flexible working

Retail discounts at partners

Dental Insurance

Earned wages access

Job summary

Moo Moo Cheltenham, part of Stonegate Group, is seeking a driven Deputy Manager to inspire a talented team and deliver outstanding guest experiences. This role supports the General Manager, upholds brand standards, and champions an inclusive, welcoming atmosphere across our venue.

You will lead from the floor, coach team members, manage shifts, and help implement our vision for exceptional service in a fast-paced late-night hospitality setting.

Qualifications

• Hospitality management experience preferred.
• Proven ability to lead a diverse team.
• Strong communication and guest service focus.

Responsibilities

• Provide clear guidance, encouragement, and support to help the team grow.
• Support the General Manager and work together to deliver our vision.
• Maintain consistency in standards and procedures.
• Foster a welcoming and inclusive environment where guests feel comfortable and valued.

Skills

Leadership

Team motivation

Guest experience

Scheduling

Communication

Job description

Moo Moo Cheltenham, part of Stonegate Group, is seeking a driven Deputy Manager to inspire a talented team and deliver outstanding guest experiences. This role supports the General Manager, upholds brand standards, and champions an inclusive, welcoming atmosphere across our venue.

You will lead from the floor, coach team members, manage shifts, and help implement our vision for exceptional service in a fast-paced late-night hospitality setting.