Inspector - Secondary Care - London and East of England Network

Care Quality Commission; London; Remote; GBP 39,000 - 46,000; Full time

Job summary

Join a forward-thinking organization as an Inspector, where your expertise in Secondary Care will help shape the future of Health and Social Care services across England. This role offers the opportunity to lead change, ensuring that vulnerable communities receive the care they deserve. You will conduct inspections, gather evidence, and collaborate with experts to drive improvement in care standards. With a commitment to professional growth, you will have access to ongoing training and development opportunities. If you are passionate about making a difference and ready to take on a rewarding challenge, this position is perfect for you.

Benefits

27 days annual leave

Home working Allowance

Car User Allowance

NHS pension scheme

Free 24/7 employee assistance service

Discounted gym membership

Cycle to work scheme

Blue Light Discount Card

Internal voucher reward scheme

Qualifications

• Expertise in Secondary Care and experience in regulatory environments.
• Strong analytical and communication skills for effective collaboration.

Responsibilities

• Conduct inspections and assessments of Health and Social Care services.
• Ensure high standards of care and protect vulnerable communities.

Skills

Secondary Care Expertise

Experience in Health and Social Care

Regulatory Risk Management

Analytical Skills

Communication Skills

Operational Risk Management

Quality Management Processes

Job description

Role: Inspector

Location: Homebased - London and East of England

Specialism: Secondary Care

Grade B: £39,784 (National Framework) or £45,456 (London Framework - if you are London office-based or home-based and live within the boundary of the M25).

Contract Type: Permanent & Secondment opportunities are available.

Contracted Hours: Full-time 37 hours per week, part-time hours & flexible working requests will also be considered.

We are looking for experienced Secondary Care professionals to join us as Inspectors to help regulate and improve Health & Social Care services across England. If you’re ready to use your expertise to make a real impact in shaping the future of Health and Social Care then join us to:

• Lead Change: Raise standards across health and social care services.
• Make a Difference: Ensure vulnerable communities receive the care they deserve.
• Grow Professionally: Collaborate with experts in your field and access ongoing learning and development opportunities.

About the role:

As a CQC Inspector you will be seen as a sector specialist delivering key elements of regulation, observation visits, inspections, and evidence gathering that contribute to the comprehensive assessment of quality and safety across Health and Social Care providers in England. Your work will ensure that Health and Social Care services deliver the highest standards of care, protecting the well-being of vulnerable communities.

Essential Skills Required:

• Secondary Care expertise and a passion to work in CQC.
• Experience of working in Health, Social Care, NHS or regulatory environment or related fields, preferably at a management level.
• Strong background in assessment, regulation, and managing provider regulatory risk.
• Ability to translate regulatory policy into practical action.
• An expert in operational risk management.
• Analytical skills and experience driving innovation and improvement.
• Ability to use internal and external data for informed decision-making and quality enhancement.
• Excellent communication and interpersonal skills that means you work collaboratively with internal and external stakeholders and are confident in managing difficult conversations.
• Experience in assurance and quality management processes and working collaboratively to encourage improvement.
• Although this is a home-based role you will need to travel within the London and East of England region.

What we offer you:

• 27 days annual leave, which rises with service to 32.5 days, plus 8 Bank Holidays.
• Home working Allowance of £581 per annum.
• Car User Allowance of £506 per annum.
• Membership of the NHS pension scheme, contributing about 14% of basic salary.
• All the equipment you need to comfortably work from home.
• Blue Light Discount Card.
• An internal voucher reward scheme.
• Free 24/7 access to an employee assistance service.
• Discounted gym membership.
• Discounts at supermarkets, high street stores, electronics, and car leasing.
• A cycle to work scheme.
• Support for your growth and success, with training opportunities and guidance from experienced managers and mentors.
• A commitment to a fair and inclusive workplace where everyone can thrive.

Travel Required: Inspectors are required to regularly travel within their Network area.

Closing Date: Sunday 9th March 2025 at 11.59pm

Selection Process:

Once your application has been reviewed you will be notified of the outcome via email. Shortlisted Candidates will go through a two-stage assessment process for this role:
1. Written Exercise - online via email.
2. Formal Interview - via MS Teams.

Individual adjustments: We are committed to being open and transparent around our processes and we endeavour to offer every candidate the opportunity to perform at their best throughout the recruitment process.

This role is NOT open to applications from those who will require sponsorship under the points-based system.

Our Values:

Excellence – Meeting our challenge to be a high-performing organisation
Caring – Treating everyone with dignity and respect
Integrity – Demonstrating our passion for ‘doing the right thing’
Teamwork – Enabling us to be the best we can.