Inspection Services Manager

Paradigm Housing Group; High Wycombe; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading housing organization is seeking an Inspection Services Manager to oversee the inspection activities of residential properties in the southeast of England. The role requires expertise in surveying and team management to ensure high standards in property maintenance. Candidates should possess substantial inspection experience and relevant qualifications, with a focus on effective teamwork and communication. This opportunity offers a supportive environment aimed at professional development.

Benefits

25 days annual leave increasing with service

Generous pension scheme with up to 9.5% employer contributions

Family-friendly policies and flexible working options

Health Cash Plan worth over £1,800 p/a

3 paid ‘Giving Back’ days for volunteering

Qualifications

• Substantial inspection/surveying experience needed.
• Team management experience or aptitude required.
• Ability to generate high-quality reports in a timely manner.

Responsibilities

• Lead operational performance of inspection activities.
• Ensure housing stock is maintained effectively.
• Collaborate with various stakeholders to resolve issues.

Skills

Inspection experience

Problem-solving

Communication skills

Team management

Organizational skills

Education

HND in Building Construction

Degree in Building Surveying

Tools

MS Office

Job description

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Join to apply for the Inspection Services Manager role at Paradigm Housing Group

Do you have a technical inspection/surveying background and a passion for developing the skills and abilities within your team? This role is responsible for leading the operational performance of inspection activities in our residential properties, located in the Southeast with the majority in Bucks, Beds, Berks and Herts. Your remit will be to ensure that our housing stock is maintained, and its value maximised through effective surveying and maintenance practices. You will deploy specialist resources to ensure that inspections are carried out professionally in a timely, efficient and effective way, utilising your technical expertise and your people skills; providing necessary support and guidance to ensure that we are driving improvement and working efficiently.

The department’s function is to carry out residential survey operations including, but are not limited to, General Condition, Structural Inspections, Stock Condition Surveys, Disrepair, EPC, Retrofit Assessment, Mutual Exchange, Home Improvements, Disabled Facilities Grants, Estate Improvements, Damp and Mould, Fire Risk Assessment repairs appraisal, Non-Structural, Latent Defects, Large or Complex Voids, Investment Works, and Post Inspections.

The work is of hybrid with a blend of office (minimum of 2 days p/w), around 20% on site and the remainder remote, you will oversee the workload and outputs of the team and assist with technical queries, encouraging the development of enhanced skills and knowledge.

You will need to be organised, disciplined and flexible with the ability to generate high-quality reports and records in timely manner. You liaise with loss adjusters, environmental health, housing colleagues, repairs operatives, and customer resolutions, managing and resolving issues to ensure that team deliverables are achieved. You will need to work collaboratively and to high standards with all key stakeholders.

This role may suit a Senior Surveyor/Inspector who may have mentored/ managed a small team and would like to develop their management skills further. Or perhaps someone who has worked at a more senior level who wants to utilise their considerable knowledge and skills and prefers a practical role with the team rather than the boardroom?

To Be Successful In This Role You Should Have/be

• Substantial inspection / surveying experience
• Qualification of a HND in Building Construction OR degree in Building Surveying OR equivalent
• Team management experience OR aptitude for
• Strong problem-solving skills to maximise effectiveness in the role
• Ability to stay calm under pressure and prioritise tasks effectively
• Collaborative with the ability to communicate well across all levels and support colleagues
• Able to undertake inspections and report against HHSRS
• Practical understanding of asset management, property management, and repairs
• Excellent communication skills written and verbal
• Strong IT skills beyond basic computer literacy particularly with MS Office packages and able to write comprehensive reports
• Experience in housing field, preferably for a registered social landlord
  
  

Why Join Us?

Benefits

At Paradigm Housing Group, we are committed to creating a workplace that values diversity, fosters innovation, and supports our employees’ development. Here are just some of our benefits that we are proud to offer:

• 25 days annual leave to start rising with service (plus bank holidays and 3 days over Christmas/New Year)
• A generous pension scheme with employer contributions of up to 9.5%.
• Family-friendly policies, including generous parental leave, sabbaticals and flexible working options.
• Health Cash Plan worth over £1,800 p/a covering a range of healthcare services.
• 3 paid ‘Giving Back’ days per year for volunteering.
• Car leasing options after successful completion of probation period
  
  

Work pattern: Mon-Fri 37 hrs p/w: 9-5.30pm Mon-Thurs, 9-5pm Friday.

We reserve the right to close this vacancy before the published date, should we identify a suitable candidate.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organization Management

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