Inspection & Maintenance Delivery Manager

Mobile Broadband Network Limited; Reading; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Mobile Broadband Network Limited (MBNL) is seeking a delivery-focused professional to manage inspection and maintenance across its passive infrastructure. You will drive safe, on-time, within-budget delivery while upholding quality standards and regulatory compliance.

You will challenge suppliers, monitor KPIs, capture inspection data, and support operational decisions and future planning. A hybrid role with regular Reading office presence, collaborating across teams and stakeholders.

Qualifications

• Experience delivering through third-party suppliers or service providers.
• Experience in infrastructure asset management, construction, engineering or telecoms.
• Strong Health & Safety understanding in infrastructure or construction environments.
• Experience managing delivery against budgets, KPIs and governance processes.

Responsibilities

• Manage delivery of planned inspection and maintenance across passive infrastructure.
• Ensure work is safe, on time, within budget and to required quality standards.
• Manage suppliers against KPIs, contractual requirements and safety policies.
• Capture accurate inspection data to inform decisions and planning.
• Drive continuous improvement with suppliers and internal teams.
• Respond to changing priorities and urgent requirements, including storm events.
• Represent MBNL in supplier governance forums and update senior stakeholders.

Skills

Delivery management

Supplier governance

Health & Safety

Stakeholder management

Negotiation

Data-informed decision making

Problem solving

Tools

Remedy

Sitetracker

Job description

Drive delivery. Assure quality. Keep MBNL’s infrastructure safe, compliant and performing.

Why this role matters

Inspection and maintenance are critical to ensuring MBNL’s infrastructure remains safe, compliant and fit for purpose. The quality of inspection data and maintenance activity also provides the insight needed to identify risks, improve performance and shape future infrastructure management strategies.

This role combines delivery management, supplier assurance, Health & Safety, quality and continuous improvement, with the opportunity to make a direct impact on the performance and efficiency of MBNL’s infrastructure estate.

This is a hybrid role with a minimum of 2 days per week in our Central Reading office.

What you’ll be here to do

• Manage the delivery of planned inspection and maintenance activity across MBNL’s passive infrastructure, ensuring work is completed safely, on time, within budget and to the required quality standards.
• Manage and challenge suppliers against KPIs, contractual requirements, MBNL standards, Health & Safety policies and relevant legislation, resolving issues and removing delivery blockers.
• Ensure accurate inspection data and evidence is captured and used to support operational decisions, future maintenance planning and infrastructure strategy.
• Drive continuous improvement with suppliers and internal teams, identifying opportunities to improve service quality, efficiency and cost.
• Respond effectively to changing priorities and urgent requirements, including dynamic events such as storm response.
• Represent MBNL in supplier governance forums and provide clear updates and recommendations to senior stakeholders.
• Use market insight, operational data and industry best practice to challenge the status quo and improve the inspection and maintenance service.

Who we’re looking for

• Experience managing significant-volume delivery through third-party suppliers or service providers.
• Experience within infrastructure asset management, construction, engineering, telecommunications or a similar operational environment.
• Strong understanding of Health & Safety within infrastructure or construction environments, including working safely at height and CDM requirements.
• Strong supplier management, communication, influencing and negotiation skills.
• Experience managing delivery against budgets, KPIs, governance processes and quality standards.
• Strong problem-solving skills and the ability to manage competing priorities and respond quickly to changing circumstances.
• Ability to use data and operational insight to identify risks, improve performance and support future planning.

If you also have the following, we’d especially like to hear from you

• Knowledge of infrastructure inspection and maintenance programmes and Site Access processes.
• Experience with Operations or Service Management processes such as ITIL.
• Knowledge of MEICA engineering or infrastructure systems.
• Experience using Remedy, Sitetracker or similar infrastructure management tools.
• Experience working in regulated, safety-critical or complex infrastructure environments.