Insight Manager - 9 Month Fixed Term Contract

Tesco UK; Welwyn Garden City; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company is looking for an Insight Analyst to harness data for actionable insights that shape strategies and enhance customer experiences. In this role, you'll leverage analytics to inform decision-making, manage diverse projects, and collaborate across teams, all while enjoying a flexible work environment.

Benefits

Flexible working options

Supportive work environment

Inclusive recruitment process

Qualifications

• Experience in an insight function or related role.
• Ability to manage multiple projects simultaneously while delivering high standards.
• Good understanding of insight methodologies and tools.

Responsibilities

• Use data to craft narratives and deliver recommendations that drive action.
• Manage research and analytics requests aligning with business needs.
• Present findings clearly and engage stakeholders effectively.

Skills

Analytical skills

Data visualisation

Project management

Storytelling

Tools

Microsoft Excel

PowerPoint

Job description

The Insight team’s mission is to be the voice of the customer—enabling Tesco to make confident, data-driven decisions that align with customer expectations and needs. In this role, you’ll play a key part in deepening our understanding of customers, leveraging our new customer segmentation to generate powerful insights. You will help identify opportunities for growth and contribute to shaping the direction of the UK and Customer plans. By delivering clear, actionable insights and recommendations, you’ll directly influence the evolution of our customer-facing propositions, helping Tesco meet its strategic goals and deliver exceptional customer experiences.

• Use data and insight to craft compelling narratives, sharing these across the business to deliver clear, practical recommendations that drive action.

• Manage incoming research and analytics requests, shaping focused and effective briefs that align with business needs.

• Integrate and connect multiple data sources—including research, behavioural data, customer panels, economic indicators, and market context—to generate actionable insight about our customers, competitors, and market landscape.

• Support senior colleagues in developing and evolving customer propositions, from insight-led concept development through to post-launch evaluation.

• Ensure insight projects are delivered on time, on budget, and to a high standard, presenting findings in a clear, engaging format that highlights the key messages and drives impact.

• A passion for understanding customers, with a naturally inquisitive mindset and curiosity about what drives behaviour.

• Strong analytical skills, with the ability to interpret and synthesise data from multiple sources into clear, actionable insights.

• Experience in an insight function, or as a key recipient of insight (e.g. Planner, Strategist, Brand Manager – agency or client-side).

• Proficiency in storytelling and data visualisation, with the ability to translate complex data into simple, impactful presentations.

• Ability to manage multiple projects simultaneously, often involving several stakeholders and stages, while delivering on time and to a high standard.

• Good working knowledge of insight methodologies and tools, alongside solid Microsoft Excel and PowerPoint skills.

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.