Insight Manager - 9 Month Fixed Term Contract

Tesco; Welwyn Garden City; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

Tesco is seeking an Insight Manager for a 9-month fixed-term contract to enhance customer understanding through data-driven insights. The successful candidate will leverage segmentation and analytics to inform strategic decisions, impacting customer propositions and enhancing overall experiences. Strong analytical skills and experience in an insight role are crucial for success in this position. Additionally, a robust benefits package is supported to ensure well-being.

Benefits

Annual bonus scheme up to 20% of base salary

25 days holiday plus a personal day

Private medical insurance

26 weeks maternity leave at full pay

Access to virtual GP services

Qualifications

• Passion for understanding customers and curious about behaviours.
• Ability to interpret and synthesize data into clear insights.
• Management of multiple projects with various stakeholders.

Responsibilities

• Craft narratives using data to make practical recommendations.
• Manage research requests and develop effective briefs.
• Integrate data sources for actionable insights on customers and competitors.

Skills

Analytical skills

Storytelling

Data visualisation

Project management

Education

Experience in an insight function

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

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The Insight team’s mission is to be the voice of the customer—enabling Tesco to make confident, data-driven decisions that align with customer expectations and needs. In this role, you’ll play a key part in deepening our understanding of customers, leveraging our new customer segmentation to generate powerful insights. You will help identify opportunities for growth and contribute to shaping the direction of the UK and Customer plans. By delivering clear, actionable insights and recommendations, you’ll directly influence the evolution of our customer-facing propositions, helping Tesco meet its strategic goals and deliver exceptional customer experiences.

About the role

The Insight team’s mission is to be the voice of the customer—enabling Tesco to make confident, data-driven decisions that align with customer expectations and needs. In this role, you’ll play a key part in deepening our understanding of customers, leveraging our new customer segmentation to generate powerful insights. You will help identify opportunities for growth and contribute to shaping the direction of the UK and Customer plans. By delivering clear, actionable insights and recommendations, you’ll directly influence the evolution of our customer-facing propositions, helping Tesco meet its strategic goals and deliver exceptional customer experiences.

You will be responsible for

• Use data and insight to craft compelling narratives, sharing these across the business to deliver clear, practical recommendations that drive action.

• Manage incoming research and analytics requests, shaping focused and effective briefs that align with business needs.

• Integrate and connect multiple data sources—including research, behavioural data, customer panels, economic indicators, and market context—to generate actionable insight about our customers, competitors, and market landscape.

• Support senior colleagues in developing and evolving customer propositions, from insight-led concept development through to post-launch evaluation.

• Ensure insight projects are delivered on time, on budget, and to a high standard, presenting findings in a clear, engaging format that highlights the key messages and drives impact.
  

You will need

• A passion for understanding customers, with a naturally inquisitive mindset and curiosity about what drives behaviour.

• Strong analytical skills, with the ability to interpret and synthesise data from multiple sources into clear, actionable insights.

• Experience in an insight function, or as a key recipient of insight (e.g. Planner, Strategist, Brand Manager – agency or client-side).

• Proficiency in storytelling and data visualisation, with the ability to translate complex data into simple, impactful presentations.

• Ability to manage multiple projects simultaneously, often involving several stakeholders and stages, while delivering on time and to a high standard.

• Good working knowledge of insight methodologies and tools, alongside solid Microsoft Excel and PowerPoint skills.
  

Whats in it for you?

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary


• Holiday starting at 25 days plus a personal day (plus Bank holidays)


• Private medical insurance


• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave


• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About Us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Retail

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