Insight Analytics Manager

TransUnion; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

TransUnion is seeking an Insights Analytics Manager to lead their Credit Card Analytics team in London. This role involves managing analysts, delivering insights from complex data, and working closely with clients to enhance decision-making. The ideal candidate will have strong analytical skills and a relevant degree, while enjoying a supportive workplace with growth opportunities.

Benefits

26 days’ annual leave + bank holidays

Global paid wellness days off

Generous contributory pension scheme

Private health care

Access to diversity forums

Qualifications

• Proven experience in an analytical role managing and coaching other analysts.
• Background in retail banking or financial services.
• Comfortable presenting detailed analytical reports to various audiences.

Responsibilities

• Lead and develop the Credit Card Analytics team.
• Interface with clients on progress and project scopes.
• Analyze complex data to provide actionable recommendations.

Skills

Analytical skills

Communication

Project management

Team leadership

Data presentation

Education

Bachelor's or advanced degree in statistics, industrial engineering, mathematics, economics, computer science, finance

Tools

Microsoft Excel

SQL

PowerPoint

Job description

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

We Are TransUnion:

TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

What You'll Bring:

We’re looking for an Insights Analytics Manager to join & lead our Credit Card Analytics team. This team works with granular datasets (account level and transaction level data) to provide insights and thus strategic recommendations to credit card issuers in the UK market.

Day to Day You’ll Be:

• Leading the Credit Card Analytics team, overseeing the line management, career development and work stack of the team.

• Regularly interfacing with Solutions Consultants and Client Executives to keep them abreast of the team’s progress towards both client and internal deadlines, and supporting external calls where needed.

• Scoping analytical projects and defining how we can use the data we have to generate answers to business queries.

• Playing a key role in performing all tasks required to analyse complex data to ensure that our clients are provided with the highest quality actionable recommendations, advice and guidance to grow their business.

• Solving challenging business problems and presenting findings to clients, management, and peers.

• Taking ownership of key client deliverables and mentoring team members including validation of work material and data.

• Participating in and/or managing internal and client-facing projects.

• Managing various process improvement projects to increase operational efficiency and also handling daily production support issues in a timely and efficient manner.

Skills & Experience:

• Previous experience working in an analytical role, and managing and coaching other analysts

• Previous experience within retail banking or financial services

• Have managed projects from end-to-end, identifying key milestones/objectives, setting and meeting timelines.

• Comfortable working with data and presenting detailed analytical reports / presentations to audiences of varying technical knowledge.

• Able to communicate effectively with key stakeholders across different levels of the business.

• Bachelor’s or advanced degree in statistics, industrial engineering, mathematics, economics, computer science, finance, or related field (Preferred)

• Proficiency in Microsoft Excel, SQL and Powerpoint. Other data visualization or statistical software a plus.

Impact You'll Make:

What’s In It For you?

At TransUnion you will be joining a friendly, forward thinking global business.

As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

• 26 days’ annual leave + bank holidays (increasing with service)

• Global paid wellness days off + a bonus day off to celebrate your birthday

• A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan

• Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools

• Access to our diversity forums and communities so you can get involved in causes close to your heart

TransUnion – a place to grow:

If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.

We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together

Flexibility at TU:

We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.

Additional support:

At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting [e-mail]

Interview & Hiring Process:

Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.

We do not accept any unsolicited CV’s from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.

Find out more about Life At TU UK:

https://twitter.com/TransUnionUK

https://www.linkedin.com/company/transunion/life/

#LI-Hybrid

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Manager I, Business Operations