Inside Sales Support Engineer

System Recruitment Limited; Dudley; On-site; GBP 24,000 - 25,000; Full time

Job summary

A global player in materials handling is seeking an Inside Sales Support Engineer in Dudley. The role involves supporting the sales team, managing order fulfillment, and assisting customers with product selection. Candidates should have at least 3 years in sales support within an industrial setting, preferably in the food processing or conveyor belt sectors. Strong skills in Microsoft Office and customer orientation are essential. Relocation may be required for the right candidate.

Benefits

Company Benefits

Qualifications

• Minimum 3 years in Sales/Customer Support in an industrial environment.
• Interest in mechanical and electrical products.
• Experience with project management.

Responsibilities

• Support inside sales team and assist customers.
• Manage sales support process, including quote preparation.
• Perform administrative tasks related to orders.

Skills

Sales / Customer Support experience

Mechanical and/or electrical products understanding

Project management skills

Knowledge of MRP and CRM systems

Spanish language skills

Italian language skills

Positive attitude

Customer orientation

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

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Engineering Jobs Dudley, England £24999 - £25000 per annum Benefits Permanent Apply Now

Inside Sales Support Engineer

Inside Sales Support Engineer

Sector: Food Processing Equipment, Capital Equipment Manufacturer, Materials Handling Equipment, Conveyors

Job Type: Permanent

Location: Dudley, West Midlands

Post Code: DY2 9ES

Salary: £25,000 Company Benefits

Start Date: ASAP

A global player in materials handling and food processing equipment manufacture has an exciting opportunity for an experienced Inside Sales Support Engineer to join their European Team, based near Dudley, UK.

Responsibilities:

* In your role of Sales Support (Customer Service Representative (CSR)), you will become an integral member of the inside sales team, supporting the sales force and representatives, and also assisting customers in selecting the right choice for the application.
* As part of the UK team you will be responsible for managing the sales support process, including opportunity & design review, system calculation, preparing quotations, and managing the order fulfilment process. All leading to overall customer satisfaction.
* Carry out administrative tasks, all related to the quotation- and order entry process.

Qualifications and Skills:

* A minimum of 3 years experience in Sales / Customer Support working for an industrial product / equipment manufacturing company in a Business-to-Business environment
* Strong interest in mechanical and/or electrical based products and solutions.
* Project management skills/experience present.
* Good understanding of MRP and CRM systems, and Microsoft Office (i.e. Word, Excel and Outlook).
* Spanish and/or Italian language skills are advantageous.
* Conveyor Belt and/or Food Processing industry experience a clear advantage.
* A positive attitude and a team player, but can also work on own initiative and execute.
* Customer oriented and committed.

The role will suit individuals currently working as Inside Sales Support Engineer, Customer Service Representative, Customer Service Engineer, Inside Sales Engineer, Sales Admin or Sales Support Engineer and be living within a commutable distance of Dudley, Stourbridge, Wolverhampton, Kidderminster, Birmingham or be willing to relocate.

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