Inside Sales Specialist - UK

Ajax Systems; Brighton; On-site; GBP 32,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Tools provided

Job summary

Ajax Systems, a leading security systems manufacturer, is seeking an experienced inside sales professional for its UK team in Brighton. You will manage CRM leads, coordinate partner programs, and drive outbound and inbound sales initiatives to grow customer bases and revenue.

You will build lasting customer relationships, respond to inquiries, and collaborate with multiple departments to ensure a seamless buying experience.

Qualifications

• Proven experience in inside sales, preferably B2B.
• Excellent verbal and written communication skills.
• Goal-oriented with a passion for targets.
• Strong customer service orientation and relationship-building.
• Ability to empathize with customers and provide solutions.

Responsibilities

• CRM leads management, analysis and follow-up.
• Partner Program quarterly results management, analysis and follow-up.
• Distributors events: promo creation, participant checks, feedback and improvements.
• Ajax events: leads qualification/tracking and participants follow-up.
• Follow up with clients post-sale to ensure satisfaction and secure repeat business.
• Develop an KA incentive program according to the sales growth plan.
• Make outbound calls to promote and sell Ajax solutions.
• Respond to inbound sales inquiries and follow up on leads.
• Build and maintain relationships with customers and understand their needs.
• Maintain accurate CRM records of interactions and sales activities.
• Collaborate with other departments for a seamless customer experience.
• Provide regular updates to management on performance and progress.
• Manage a database of all sales data (orders, payments, forecasts, performance).
• Support the sales team in lead generation, qualification and follow-up.
• Prepare proposals and other sales materials.
• Coordinate sales demos and presentations.
• Continuously improve sales techniques and processes.
• Meet or exceed monthly and quarterly sales targets.

Skills

Inside sales

Verbal and written communication

Goal orientation

Customer service

Empathy

Self-motivation

Adaptability

Work under pressure

Tools

CRM software

Microsoft Office

Job description

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.

We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Norway, Sweden, Denmark, Finland, Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.

The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection, and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.

Ajax Systems production includes 4 factories, 2 of which are located in Ukraine, 1 in Turkey, and 1 in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.

The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.

Key requirements

• Proven experience in inside sales, preferably in a B2B environment
• Excellent verbal and written communication skills
• Goal-oriented mindset with a passion for achieving targets
• Strong customer service orientation with a passion for building and maintaining long-term customer relationships
• Ability to empathize with customers and provide solutions to their problems/ requests
• Proficiency in Microsoft Office suite (Word, Excel, Outlook) for creating documents, spreadsheets, and email communication
• Familiarity with CRM softwares to manage customer interactions, track leads, and generate reports
• Self-motivated, resilient, and adaptable to a fast-paced sales environment

Responsibilities

• CRM leads management, analysis and follow-up
• Partner Program quarterly results management, analysis and follow-up
• Distributors events: promo creation and follow-up, checking lists of participants, event feedback and improvements to increase sales and leads
• Ajax events: leads qualification/tracking and participants follow-up
• Follow up with clients post-sale to ensure satisfaction, resolve any issues, and secure repeat business and referralsDevelopment of an incentive program for KA according to the sales growth plan
• Make outbound calls to potential customers to promote and sell the company's solutions
• Respond to inbound sales inquiries and follow up on leads generated by other sales channels
• Build and maintain relationships with customers, understand their needs, and provide solutions to meet their requirements
• Keep accurate and up-to-date records of customer interactions and sales activities in the company's CRM systemCollaborate with other departments to ensure a seamless customer experience and resolve any issues that arise
• Provide regular updates to the management on performance and progress
• Managing and maintaining a database of all sales data (orders, payments, forecasts, performance, BDMs call cycles)
• Support the sales team in all aspects of the sales process, including lead generation, qualification, and follow-up
• Prepare proposals and other sales-related materials
• Coordinate sales events demonstrations and presentations
• Continuously strive to improve sales techniques, processes, and efficiency to maximize productivity and results
• Meet or exceed monthly and quarterly sales targets

We offer

• Opportunity to work in one of the most recognized and innovative security manufacturers
• Opportunity to take on new challenges, advance your career, and make a meaningful impact
• Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
• Competitive compensation that includes a base salary and performance-related bonuses
• Work tools are covered by the company

We get to work every day and build a better security world for people. At Ajax Systems, we are all a part of something bigger than ourselves. Join us and be part of Ajax Systems company, where you will feel empowered to succeed!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.