Administrative Support Specialist (Manchester, UK)

Ajax Systems; Manchester; On-site; GBP 24,000 - 36,000; Full time

Benefits offered by this job

Competitive compensation

Bonuses

Work tools provided

Job summary

Ajax Systems is seeking an Administrative Support Specialist to back the UK sales and marketing teams from the Manchester office. The role involves handling day-to-day administrative tasks, coordinating product returns, and supporting events, customer visits, and showroom logistics.

You will work independently with strong organisational skills, ensuring accurate records and smooth operations across the Manchester location. A full-time commitment is required.

Qualifications

• Strong organisational and time-management skills are essential.
• Excellent written and verbal communication skills.
• Confidence working independently and taking ownership of tasks.
• Good working knowledge of Google Workspace apps (Docs, Sheets, Gmail, Calendar).
• Customer-focused mindset and professional communication with colleagues and partners.

Responsibilities

• Provide day-to-day administrative and operational support to the UK sales and marketing teams.
• Coordinate product returns with documentation and timely processing.
• Support organisation of events, exhibitions, meetings and customer visits, including logistics.
• Manage bookings and schedules for the Manchester showroom and demo suite.
• Assist Business Development Managers with administrative requests and pricing documentation.
• Coordinate office activities to ensure smooth day-to-day running of the Manchester location.
• Liaise with internal teams and external partners to resolve queries and maintain records.

Skills

Organisational skills

Time management

Communication skills

Independent working

Customer-focused

Office software knowledge

Tools

Google Workspace

CRM/ERP familiarity

Job description

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.

We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Norway, Sweden, Denmark, Finland, Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.

The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection, and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.

Ajax Systems production includes 4 factories, 2 of which are located in Ukraine, 1 in Turkey, and 1 in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.

The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.

As an Administrative Support Specialist, you will play an important role in supporting the daily operations of our UK business. You will provide administrative and operational assistance to our Business Development Managers, marketing team, and other colleagues, ensuring that internal processes, customer visits, and events run smoothly.

This is an independent, office-based position that requires strong organisational skills, initiative, and the ability to manage multiple priorities with minimal supervision.

Key Responsibilities

• Provide day-to-day administrative and operational support to the UK sales and marketing teams.
• Coordinate product returns, ensuring accurate documentation, communication, and timely processing.
• Support the organisation of company events, exhibitions, meetings, and customer visits, including logistical arrangements.
• Manage bookings and schedules for the Manchester showroom and demo suite, ensuring they are prepared for customer demonstrations and meetings.
• Assist Business Development Managers with administrative requests, including providing pricing information and preparing relevant documentation.
• Coordinate office-related activities and ensure the smooth day-to-day running of the Manchester location.
• Liaise with internal teams and external partners to resolve administrative and operational queries.
• Maintain accurate records, documentation, and schedules, ensuring information is organised and up to date.

Requirements

• Previous experience in sales administration, office administration, sales support, or a similar role.
• Strong organisational and time-management skills, with the ability to manage multiple tasks and competing priorities.
• Excellent written and verbal communication skills.
• Confidence working independently, taking ownership of tasks, and solving problems proactively.
• Good working knowledge of Google Workspace applications, particularly Google Docs, Google Sheets, Gmail, and Google Calendar.
• Strong attention to detail and a structured approach to administrative processes.
• A customer-focused mindset and the ability to communicate professionally with colleagues, customers, and external partners.
• Willingness to work full-time from our Manchester office.

Nice To Have

• Experience supporting sales teams, particularly in a B2B environment.
• Experience coordinating events, exhibitions, or customer demonstrations.
• Familiarity with CRM or ERP systems.
• Previous experience in the security, technology, or electronics industry.

What We Offer

• Opportunity to work in one of the most recognized and innovative security manufacturers.
• Opportunity to take on new challenges, advance your career, and make a meaningful impact.
• Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
• Competitive compensation that includes a base salary and performance-related bonuses.
• Work tools are covered by the company.

We get to work every day and build a better security world for people. At Ajax Systems, we are all a part of something bigger than ourselves. Join us and be part of Ajax Systems company, where you will feel empowered to succeed!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.