Inside Sales Specialist - Finnish speaking

TN United Kingdom; West Midlands Combined Authority; On-site; GBP 22,000 - 23,000; Full time

Job summary

An established industry player is on the lookout for an enthusiastic Inside Sales Specialist to enhance their dynamic sales team. In this pivotal role, you will be responsible for maintaining and expanding the customer base through effective telephone sales strategies. Your ability to build rapport and trust will be crucial as you engage with clients and drive sales growth. With a focus on results, you'll not only meet but exceed sales targets while enjoying a supportive hybrid work environment. This position offers comprehensive training and benefits, ensuring you have the tools to succeed and thrive in your career.

Benefits

Company Pension

25 days holiday plus bank holidays

4x salary life insurance

Comprehensive training and learning opportunities

Discounts on leisure, financial, and retail products

Technology Scheme

Employee Assistance Programme

Qualifications

• Proven telesales/customer service experience is desirable.
• Proficiency in Microsoft Office and CRM software is beneficial.

Responsibilities

• Complete outbound calls to generate and develop business opportunities.
• Handle incoming calls to extend contracts and sell additional products/services.
• Provide guidance and training to less experienced sales staff.

Skills

Telesales Experience

Customer Service

Communication Skills

Microsoft Office Proficiency

CRM Software Knowledge

Fluency in English

Fluency in Finnish

Problem-Solving Skills

Sales Pitch Delivery

Job description

Social network you want to login/join with:

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Client:

NCH Europe

Location:

West Midlands, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

dc457e50b398

Job Views:

10

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

NCH is seeking an enthusiastic Inside Sales Specialist to join our busy sales team. The ideal candidate will maintain, solicit, and grow our customer base, responsible for selling profitable solutions via telephone to customers within an assigned territory and to dormant accounts.

Department: Sales

Employment Type: Full Time

Location: United Kingdom

Workplace type: Hybrid

Compensation: £22,500 - £23,000 / year

Key Responsibilities

• Complete outbound calls to current and prospective customers to generate and develop business opportunities.
• Maintain territories during staff absences.
• Handle incoming calls to extend contracts and sell additional products/services, ensuring customer satisfaction and retention.
• Generate quotations and follow through to order conversion.
• Follow up on initiated campaigns.
• Provide guidance, advice, or training to less experienced sales staff.
• Attend sales training and utilize LMS platform effectively.
• Ensure compliance with standards and operate with integrity.
• Adhere to health and safety standards and uphold company core values.

KPIs

• Monthly sales
• Number of calls made
• Number of qualified buyers
• Number of orders
• Percentage of dormant account sales

Skills, Knowledge, and Expertise

• Strong team player focused on results.
• Excellent communicator with a confident telephone manner, able to build rapport and trust.
• Well-organized, quick learner, effective sales pitch delivery.
• Motivated to beat sales targets and improve performance.
• Creative, confident in handling negative situations, and problem-solving.
• Self-motivated with high energy and enthusiasm.
• Proven telesales/customer service experience is desirable.
• Proficiency in Microsoft Office, CRM software, and sales systems is beneficial.
• Fluency in English and Finnish is essential, as you will be dealing with clients in Finland.

Benefits

• Company Pension
• 25 days holiday plus bank holidays
• 4x salary life insurance
• Comprehensive training and learning opportunities
• Discounts on leisure, financial, and retail products
• Technology Scheme
• Employee Assistance Programme and other services including digital GP