Inside Sales Representative (Aberdeen)

TN United Kingdom; Aberdeen City; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Inside Sales Representative to join their dynamic team in Aberdeen. This role offers a unique opportunity to engage with various stakeholders while managing key sales activities such as order quoting, processing, and customer relationship management. You will play a crucial role in ensuring customer satisfaction and driving sales growth through effective communication and proactive engagement. If you are passionate about sales and thrive in a collaborative environment, this position is perfect for you.

Qualifications

• Experience in inside sales or customer service roles.
• Strong communication and relationship-building skills.

Responsibilities

• Manage customer requests for quotations and order processing.
• Proactively update customers on delivery timelines.
• Assist with revenue forecasting and sales development.

Skills

Customer Relationship Management

Sales Forecasting

Order Processing

Communication Skills

Education

Bachelor's Degree in Business or related field

Job description

Job Description:

As our Inside Sales Representative, you will have a varied role with the opportunity to work with a wide range of stakeholders across the business. You will be responsible for key activities including order quoting, processing, shipping, invoicing, and sales forecasting within our Downhole Tools group.

You will be the primary contact within the inside sales team for your specific geographical area, focusing on building customer relationships and satisfaction.

Your daily responsibilities will include:

1. Actioning all requests for quotations, including pricing and sourcing options.
2. Checking and completing order processing, from entry through to delivery.
3. Highlighting compliance and credit restrictions during the dispatch process.
4. Proactively updating customers throughout key points of the process, managing expectations on delivery time frames.
5. Participating in sales team activities, assisting with revenue forecasting, customer relations, and sales development.