Inside Sales Representative

Wieland North America, Inc; Warwick; On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at an innovative company specializing in copper and copper alloy manufacturing. As an Inside Sales Representative, you'll be at the forefront of customer engagement, handling requests and ensuring timely order delivery. This role offers the chance to work closely with various departments, enhancing your skills in a fast-paced environment. With a commitment to employee growth and a culture built on safety, ambition, and respect, this position provides a unique opportunity to thrive in your career while contributing to a sustainable future. Don't miss out on this exciting chance to make a difference!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Match

Paid Vacation

Paid Holidays

Wellness Programs

Growth Opportunities

Qualifications

• 3+ years of experience in sales or customer service.
• Proficiency in Microsoft Office and Oracle preferred.

Responsibilities

• Communicate with customers about products, prices, and order status.
• Achieve sales targets and maintain positive customer relationships.
• Perform data entry for orders and track inventory.

Skills

Sales Experience

Customer Service

Data Entry

Relationship Management

Attention to Detail

Education

Some College

Bachelor’s Degree

Tools

Oracle

Microsoft Office

Job description

Overview

Unleash your Potential - Seize your career opportunity now, with Wieland!

Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, automotive, ammunition, coinage, construction materials, refrigeration, electronics and many other industries. To us, metal is more than material.

Wieland's Cultural Values

Wieland’s culture is what makes for a fun and rewarding place to work! As a company, we benefit daily from our employees' knowledge and abilities.With our cultural vision, we place our core values at the heart of everything we do:safety,ambition,optimism,reliability,ownership,diversity, &respect.

We’re looking for a highly motivated and result driven Inside Sales Representative. The Inside Sales Representative will be responsible for handling customer requests, including quotations, orders, and communications. Additional tasks include ordering customer-specific inventory, communicating with the Outside Sales team, and working closely with other departments, such as Scheduling, Production and Logistics to ensure customer orders will be delivered on-time and with the utmost professionalism.

This role is located in Warwick, RIand will be fully on-site.

Responsibilities

Inside Sales Rep Responsibilities:

• Communicate with customers regarding products, prices, lead-times, order status, delivery, etc.
• Achieve designated sales targets, order outcomes and deadlines within schedule
• Perform cost-benefit and needs analysis of existing and/or potential customers
• Complete data entry in the form of order entries and order acknowledgments
• Establish, develop and maintain positive business and customer relationships
• Order pre-material, including production orders and purchase requisitions
• Track inventory, including addressing excess and/or aged inventory
• Review all sales orders and order acknowledgements for accuracy
• Calculate product costs, conversion rates and margins percentage
• Assist in coordinating annual contract implementation
• Coordinate with interconnected departments
• Coordinate with inside/outside sales teams
• Initiate credit and debit notes as needed
• Other Inside Sales tasks as assigned

Inside Sales Rep Qualifications:

• Some college or equivalent. Bachelor’s degree preferred.
• 3+ years proven experience in sales, customer service or a related field.
• Understanding of sales and manufacturing industries preferred.
• Experience with Oracle preferred.
• Proficiency with Microsoft Office products
• Proficiency with computers and data entry
• Ability to perform conversions and calculations
• Fluent English language skills, both speaking and writing
• Ability to work under pressure in fast-paced environments
• Ability to prioritize multiple projects and deadlines
• Strong relationship management skills
• Strong attention to detail (critical skill)
• Ability to communicate professionally with customers, coworkers and management
• Ability to work as part of a team and offer assistance to teammates when necessary
• Ability to work flexible hours as required by the position

Qualifications

Joining Wieland’s team gives you…

• Benefits-Starting on Day 1!Including Medical, Dental, Vision, Disability, Life & more!
• Retirement Savings- 401(k) contribution + match.
• Work/Life Balance- Paid Vacation & Holidays.
• Growth Opportunities- We have over 8,000+ employees worldwide and 35+ locations in North America alone. Growth opportunities are limitless!
• Wellness Programs – Wieland encourages participation in ourunique and personalized approach to wellness, where you are eligible to earn healthcare premium discounts as well as HSA employer contributions based on your status within the program.
• Sustainability- Wieland continues to break ground with eco-friendly solutions and push the barrier in sustainability for future generations.

Wieland is anequal opportunity and affirmative action employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees. Come join Wieland today and help us continue to build a global corporation we are all proud to belong to.