Inside Sales Representative

The Channel Recruiter; Nottingham; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading IT sales firm is seeking an Inside Sales Representative to engage clients and drive revenue through outreach efforts. Ideal candidates should possess strong communication skills and success in sales environments, along with Level 3 qualifications. The role involves responding to enquiries, managing accounts, and maintaining accurate CRM records. Competitive salary, benefits and a supportive work culture are offered.

Benefits

Private Healthcare

Pension

25 days holiday rising to 30

Gym Discounts

Free Fuel Fridays

Employee Referral program

Qualifications

• Proven success in sales and target-driven environments.
• Familiarity with IT products and sales processes.
• Experience with VARs/MSPs and IT distribution models.

Responsibilities

• Respond to inbound enquiries and build relationships.
• Drive new business through outreach and upselling.
• Maintain accurate CRM records and support reporting.

Skills

Strong communication skills

Relationship-building skills

Sales experience

Comfortable with lead qualification

Education

Level 3 qualifications (A-levels or equivalent)

Degree in Business, Marketing, or IT

Job description

Job title: Inside Sales Representative

Location: Nottingham or St Albans

Salary: GBP26,000 GBP30,000 + GBP6,000 commission
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program

Overview

Are you ready to accelerate your career in tech sales? As an Inside Sales Representative at XMA, you’ll be at the heart of our growth strategy - engaging clients, managing accounts, and driving revenue through phone, email, and digital platforms. No face-to-face meetings required - just your ability to build trust, educate, and advise in a fast-moving IT landscape.

You’ll work closely with vendors and distributors, delivering a polished, customer-centric experience while identifying new opportunities and guiding clients toward tailored solutions.

Established in the 80s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

Key Responsibilities: Inside Sales Representative

• Customer Engagement: Respond to inbound enquiries, conduct cadence meetings, and build strong stakeholder relationships.
• Proactive Sales: Drive new business through outreach, upselling, and vendor engagement.
• Sales Operations: Manage quoting, order processing (especially over GBP2,500), and ensure 95% quote-to-order conversion.
• Reporting: Maintain accurate CRM records and support BI-integrated reporting.
• Collaboration: Work cross-functionally with procurement, technical, and sales teams.
• Strategic Input: Stay informed on market trends and represent XMA professionally at events.

What We’re Looking For: Inside Sales Representative

• Essential:
  • Level 3 qualifications (A-levels or equivalent) including English and Maths
  • Proven success in sales and target-driven environments
  • Strong communication and relationship-building skills
  • Comfortable with lead qualification, outbound calls, and closing deals
  • Familiarity with IT products (such as cloud services, networking, cybersecurity or hardware/software solutions) and sales processes
• Desirable:
  • Degree in Business, Marketing, or IT
  • Experience with VARs/MSPs and IT distribution models
  • CRM proficiency and consultative selling skills
  • Diagnosing client pain points and aligning solutions

We’re proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government’s scheme. This reflects our commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role.

We are registered Disability Confident Employer (Level 3) and will ensure that individuals who have a disability are provided reasonable accommodation to enable full participation in the job application and interview process. If you have any such requirements, please contact us at the provided email address; we will be happy to action your requests.