Inside Sales Representative

Motorsport Network; Newmarket, Harrogate; Remote; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking an Inside Sales Representative to join their dynamic team. In this role, you will support sales and administrative processes, ensuring customers receive timely and accurate service. Your responsibilities will include managing customer quotations, processing orders, and maintaining proactive communication with clients. This position offers the chance to work in a fast-paced environment with top-tier IT vendors, providing exposure to innovative technologies. If you thrive in a collaborative culture and are eager to contribute your ideas, this opportunity is perfect for you.

Benefits

Laptop

Mobile Phone

Career Growth Opportunities

Comprehensive Benefits Package

Supportive Colleagues

Qualifications

• Proven experience in order processing or inside sales is essential.
• Strong attention to detail and a service-oriented mindset are required.

Responsibilities

• Prepare and manage customer quotations and orders.
• Act as the main contact for customer inquiries and support.

Skills

Order Processing

Sales Support

Customer Service Orientation

Attention to Detail

Flexibility

Tools

CRM Systems

Job description

Position:
Inside Sales Representative

Job Description:

About Arrow ECS

Arrow Enterprise Computing Solutions, a part of Arrow Electronics Inc. (NYSE: ARW), is a global value-added distributor delivering IT solutions to the professional reseller channel. We specialize in enterprise and mid-range computing products, services, and solutions tailored for value-added resellers, system integrators, and service providers. Arrow ECS applies a unique and innovative channel management strategy to support business growth and partner success.

Learn more at: www.arrow.com/ecs/uk

Role Overview

As an Inside Sales Representative for Citrix within the Infrastructure Business Unit, you will play a key role in supporting our sales and administrative processes from quotation through to order fulfillment. Working closely with Field Sales colleagues, you'll ensure customers receive timely, accurate service and support.

You'll serve as a primary point of contact for customer inquiries, handle pricing and product questions, and help identify sales opportunities. Collaboration with our Business Development Managers and other internal teams is essential to deliver a seamless customer experience.

What You Will Be Doing

1. Preparing and managing customer quotations.
2. Accurately processing incoming customer orders.
3. Responding to queries regarding pricing, product availability, and order status.
4. Acting as the main point of contact for daily customer inquiries.
5. Maintaining proactive communication on open quotes and opportunities.
6. Supporting the development and maintenance of long-term customer relationships.
7. Liaising with internal departments such as Credit Management and Customer Services.
8. Managing after-sales support (e.g. back orders, issue resolution) and administrative follow-up.
9. Using CRM and administrative systems to ensure records are accurate and up-to-date.

Who We Are Looking For

1. Proven experience in order processing, sales support, or inside sales.
2. Strong attention to detail and accuracy.
3. A customer- and service-oriented mindset.
4. Ability to prioritise tasks and work flexibly in a dynamic environment.

What We Offer

1. A fast-growing and dynamic work environment within a global technology distributor.
2. The chance to work with top-tier IT vendors in the networking and security space.
3. Exposure to innovative and emerging technologies.
4. A collaborative culture where your ideas, input, and development are valued.
5. Career growth opportunities, both financially and professionally.
6. Supportive, professional, and enthusiastic colleagues.
7. All the tools you need to succeed, including a laptop and mobile phone.
8. A comprehensive and modern benefits package.

Do you see yourself as our future colleague? If yes - send us your application!

Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunities for all qualified persons.

Location:
UK-United Kingdom - Remote

Time Type:
Full time

Job Category:
Sales