Inside Sales Representative

Gi Group; Basingstoke; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

25 days holiday

Hybrid working

Enhanced maternity and paternity

Opportunity to earn Bonus

Pension

Health Care

On site parking

Job summary

Gi Group in Basingstoke is seeking an Inside Sales Representative to drive revenue growth through inside sales and to expand the customer base. The role involves coordinating with field sales and product management to articulate value propositions, support pricing decisions and contribute to launches.

The ideal candidate brings a commercial mindset, strong communication skills, and a proven history of meeting sales targets.

Qualifications

• Bachelor's degree in Business, Sales, Marketing, Chemistry preferred.
• Proven experience in inside sales or a commercial role.
• A strong track record of meeting inside-sales targets, managing quotation and order pipelines, and supporting continuous process improvement.

Responsibilities

• Deliver inside sales activity in line with commercial objectives, including customer segmentation, prioritising inbound vs. outbound opportunities growing existing accounts, cross-/up-selling, and acquiring new customers through inside channels.
• Handle customer communications by phone, email and web, liaise with field sales and internal stakeholders.
• Contribute to product launches by communicating value propositions, pricing and supporting materials to customers, in partnership with Product Management and R&D.
• Work cross-functionally with Sales, Product Management and technical teams to share market/customer insights, support strategic accounts and input into territory and segment plans.
• Monitor and report individual performance against sales KPIs (revenue, margin, lead conversion and pipeline) and customer satisfaction.
• Maintain CRM discipline by keeping pipeline data up to date, ensuring customer records are accurate, and using CRM tools to manage opportunities efficiently.

Skills

Commercial mindset

Inside sales process expertise

Negotiation capability

Strong communication skills

Continuous improvement mindset

Education

Bachelor's degree (pref)

Job description

Inside Sales Representative | Basingstoke | £45,000 - £50,000 per annum

We have a new opportunity for an Inside Sales Representative to join a well-established manufacturing company, working in Basingstoke. The Inside Sales Representative would support revenue growth through inside sales and help to increase sales volume.

Job Title: Inside Sales Representative

Location: Basingstoke

Salary: £45,000 - £50,000 per annum + Bonus

Hours: Monday - Thursday 09:00 - 17:00 | Friday 09:00 - 16:00

Benefits

• 25 days holiday plus bank holidays
• Opportunity for Hybrid working
• Enhanced maternity and paternity
• Opportunity to earn Bonus
• Pension
• Health Care
• On site parking

Key Responsibilities of a Chemist

• Deliver inside sales activity in line with commercial objectives, including customer segmentation, prioritising inbound vs. outbound opportunities growing existing accounts, cross-/up-selling, and acquiring new customers through inside channels.
• Handle customer communications by phone, email and web, responding promptly to enquiries, sample requests, quotations and contracts; liaise closely with field sales and internal stakeholders.
• Contribute to product launches by communicating value propositions, pricing and supporting materials to customers, in partnership with Product Management and R&D.
• Work cross-functionally with Sales, Product Management and technical teams to share market/customer insights, support strategic accounts and input into territory and segment plans.
• Monitor and report individual performance against sales KPIs (revenue, margin, lead conversion and pipeline) and customer satisfaction, identifying improvement opportunities.
• Maintain CRM discipline by keeping pipeline data up to date, ensuring customer records are accurate, and using CRM tools to manage opportunities efficiently.

Required Skills of an Inside Sales Representative

• Commercial mindset
• Inside sales process expertise
• Negotiation capability
• Strong communication skills
• Continuous improvement mindset

Qualifications and Experience of an Inside Sales Representative

• Bachelor's degree in Business, Sales, Marketing, Chemistry (preferred), or an equivalent combination of relevant education and experience.
• Proven experience in inside sales and/or a commercial role.
• A strong track record of meeting inside-sales targets, managing quotation and order pipelines, and supporting continuous process improvement.

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