Inside Sales Representative

Finning; Ashford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading machinery distributor in the UK is seeking an Inside Sales Representative to drive sales of Caterpillar Compact Machinery and provide exceptional customer experiences. The role involves conducting outbound sales calls, managing the full sales cycle, and engaging with walk-in customers. Ideal candidates will have a proven sales background and strong interpersonal skills, thriving in a collaborative environment focused on growth and development.

Benefits

Competitive salary

Commission

25 days holiday

Life insurance

Pension

Professional growth opportunities

Qualifications

• Proven experience in a proactive outbound B2B sales environment.
• Strong selling skills and a professional telephone manner.
• Excellent interpersonal, communication, and customer service skills.

Responsibilities

• Conduct proactive outbound sales calls to new and existing customers.
• Manage the full sales cycle, ensuring a seamless customer journey.
• Host and engage walk-in customers at the retail store.

Skills

Proactive outbound B2B sales

Strong selling skills

Excellent interpersonal skills

Results-driven mindset

Organised and detail-oriented

Proficient in CRM systems

Tools

Microsoft Office

CRM systems

Job description

Company:

Finning (UK) Ltd

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

Are you a driven sales professional with a passion for delivering exceptional customer experiences? Join our dynamic team as an Inside Sales Representative, where you’ll play a key role in driving sales of Caterpillar Compact Machinery, attachments, and service packages. You will be the first point of contact for customers, whether over the phone or in person, providing expert advice and tailored solutions that meet their needs. This is a fantastic opportunity to grow your career in a fast-paced, customer-focused environment with a globally recognised brand.

Job Description:

• Conduct proactive outbound sales calls to new and existing customers, converting leads into sales.
• Manage the full sales cycle, from lead qualification to machine delivery, ensuring a seamless customer journey.
• Host and engage walk-in customers at the retail store, offering product demonstrations and closing sales.
• Promote marketing campaigns, events, and special offers to drive customer interest and sales.
• Maintain accurate customer records and machine data in CRM systems to support marketing and sales initiatives.
• Collaborate with the Field Sales team to qualify leads and support wider sales efforts.
• Achieve call, lead generation, and opportunity conversion targets.

Knowledge, Skills & Experience:

• Proven experience in a proactive outbound B2B sales environment.
• Strong selling skills and a professional telephone manner.
• Excellent interpersonal, communication, and customer service skills.
• Self-motivated with a results-driven mindset and a passion for success.
• Organised and detail-oriented with the ability to manage multiple tasks.
• Proficient in using CRM systems and Microsoft Office applications.

What We Offer:

In addition to a competitive salary, commission, 25 days holiday, life insurance, and pension, you will benefit from:

• A comprehensive benefits package
• A supportive and collaborative work environment
• Opportunities for professional growth and development

Why Join Us?

At Finning, we believe in the power of our people. We offer a dynamic work environment where your contributions are valued, and your career growth is supported. If you are passionate about customer service and sales and are ready to take on a new challenge, we want to hear from you.

We prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, actively encouraging all individuals to express themselves and achieve their full potential. Finning is committed to providing reasonable accommodations for individuals with disabilities. If you require an adjustment during the recruitment process, please inform your recruiter. Finning is also a forces-friendly employer, signing the Armed Forces Covenant and supporting service members and their families.