Inside Sales Manager(Team leader)

CitySprint; Warwick; On-site; GBP 40,000 - 60,000; Full time

Job summary

Une entreprise de premier plan recherche un Inside Sales Manager à Warwick. Vous serez responsable de maximiser la performance de l'équipe et de garantir l'atteinte des objectifs de nouveaux contrats et de rétention. Ce rôle exige de solides compétences en leadership et une forte orientation client.

Qualifications

• Expérience dans la gestion d'une équipe d'exécutifs.
• Capacité à apprendre rapidement de nouvelles applications et processus.

Responsibilities

• Atteindre les objectifs de l'équipe pour le nouveau business et la rétention.
• Assurer la conformité des processus de travail et suivre l'activité sur Salesforce.
• Produire des analyses pour le directeur de compte et respecter tous les KPIs.

Skills

Leadership

Gestion du temps

Adaptabilité

Motivation personnelle

Esprit d'équipe

Job description

Inside Sales Manager (Team Leader), Warwick

Client:

CitySprint

Location:

Warwick, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

0969070f40a8

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

What will I be doing?

Your role will be to maximise performance and deliver against budget for the business. You will take ownership of all associated processes, KPIs, and deliverables within the SME day-to-day function. Ensure that the highest standards are adhered to and in line with the company core values, demonstrating a true customer-centric focus by delivering the overall retention and growth targets across your respective team.

Role & Responsibilities:

• You will be focused on and responsible for delivering your team's targets for new business, retention, portfolio development, and appointments set for TMs.
• You will ensure that your team is appropriately resourced, meets KPIs and revenue targets, and will support your colleagues.
• You will be responsible for ensuring adherence to workflow processes and logging all activity within Salesforce.
• You will produce analytics for the Account Director and demonstrate adherence to all KPIs. You will also be responsible for securing new business to support the team in achieving targets.
• Manage and review the quality of outbound engagement through regular monitoring, ensuring CitySprint brand integrity.
• Verify that all outbound customer engagement standards are met, maintaining accurate records of activity and communication across all systems.

Key Skills Needed:

• Proven ability to quickly learn new applications, processes, and procedures.
• Adaptability within a fast-paced environment, embracing change for the benefit of customers and colleagues.
• Personable and approachable, with a focus on customer and colleague satisfaction.
• Leadership skills to encourage, motivate, and build team spirit in line with CitySprint's vision and values.
• Effective time management skills and ability to meet deadlines.
• Self-motivation and ambition to succeed.
• Experience managing a team of executives.

The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.

We do not require the assistance of agencies with this vacancy – thank you in advance.