Inside Sales II

TN United Kingdom; Manchester; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a forward-thinking company where you can thrive in a dynamic environment! This role involves generating new sales opportunities through various communication channels, responding to customer inquiries, and coordinating with different departments to ensure customer satisfaction. You'll play a vital role in maintaining inventory and resolving service issues, all while being part of a team committed to building trust and delivering exceptional service. If you're ready to take your career to the next level, this opportunity is perfect for you!

Qualifications

• 2-5 years of experience in sales or customer service.
• Strong communication and problem-solving skills.

Responsibilities

• Generate new sales opportunities via phone and email.
• Prepare and submit proposals and quotations.
• Resolve customer service issues and track orders.

Skills

Sales Prospecting

Customer Service

Communication Skills

Inventory Management

Education

High School Diploma or GED

Job description

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A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for generating new sales opportunities via phone, email or other electronic communication. Respond to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence. Coordinate with other departments in handling purchase orders and providing service to customers.

Major Tasks, Responsibilities, and Key Accountabilities

• Prospects for new sales opportunities. Generates leads via outbound calling and e-mail.
• Provides product pricing by consulting the price matrix, as well as other complex tables, to determine the appropriate price. Develops code directives for certain product while maintaining target margin goals.
• Prepares and submits proposals. Generates oral and written quotations.
• Procures and maintains inventory. Monitors to ensure proper inventory turns.
• Resolves customer service issues. Tracks open sales orders.
• Performs follow-up to ensure timely shipment of materials and customer satisfaction.

Nature and Scope

• Refers complex, unusual problems to supervisor.
• Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
• None.
• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Education and Experience

• HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Preferred Qualifications

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.