Inside Sales Executive

Artemis Search & Selection Limited; Lisburn; On-site; GBP 80,000 - 100,000; Full time

Job summary

A dynamic manufacturing company in Lisburn is seeking an Inside Sales Executive to join its sales team. This full-time role involves proactively contacting customers, cross-selling products, and providing excellent service. Candidates should possess at least 1 year of sales experience and strong communication skills. Benefits include generous annual leave and onsite gym access.

Benefits

Generous annual leave

Onsite gym access

Free onsite parking

Income protection benefits

Online health support

Qualifications

• At least 1 year of experience in an inside sales/telesales role.
• Experience handling inbound and outbound calls.
• Ability to work towards targets or KPIs.

Responsibilities

• Contact customers to increase sales and suggest new offers.
• Cross-sell and upsell based on customer needs.
• Provide excellent customer service through various channels.

Skills

Proactive

Target-driven

Personable

Confident communication

Organised and detail-oriented

Tools

CRM systems

Job description

Overview

Inside Sales Executive
Competitive + performance-related bonus
Hours: Full-time, 37.5 hours/week Monday–Friday 09:00–17:00
Lisburn - onsite

Our client is seeking a proactive target-driven and personable Inside Sales Executive to join a busy sales and marketing team within a dynamic manufacturing company.

Responsibilities

• Proactively contact customers to increase sales by suggesting relevant products and communicating new offers
• Cross-sell and upsell based on customer needs and purchasing patterns
• Provide excellent customer service by handling inbound and outbound calls, emails and messaging platforms professionally and efficiently
• Provide basic product information and resolve queries or escalate when necessary
• Maintain accurate records of interactions and sales opportunities in the company’s CRM system
• Collaborate with the wider sales and customer service teams to ensure a consistent and positive customer experience
• Support ad hoc administrative duties as required
• Maintain and develop relationships with existing customers to encourage repeat business and long-term loyalty

Qualifications and Experience

Essential

• At least 1 year of experience in an inside sales/telesales role with a strong track re
• Record of handling both inbound and outbound calls to drive sales and customer engagement
• Confident communicator with a friendly persuasive telephone manner
• Comfortable working towards targets or KPIs
• Organised detail-oriented and able to manage multiple tasks efficient
• Team player with a proactive and positive approach to wo

Desirable

• Familiarity with CRM systems (training provided)
• Language skills (e.g. Spanish) are a strong advantage
• Experience working in product-based businesses or B2B sales

Benefits

• Generous annual leave (e.g. 33 days increasing with service)
• Onsite gym access
• Free onsite parking
• Income protection and death-in-service benefits
• Online health and wellbeing support including 24/7 GP appointments and physiotherapy sessions
• Onsite EV charging
• Easy access to transport links

This role is ideal for someone who is customer-focused, persuasive and organised, enjoys target-driven sales and wants to work in a dynamic manufacturing environment.

For further information contact Kelsey at Artemis Human Capital.